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BLET Communication Skills questions with correct answers. 74 Q&A, 2024. $12.49
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BLET Communication Skills questions with correct answers. 74 Q&A, 2024.
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BLET Communication Skills questions with correct answers. 74 Q&A, 2024. Speak plainly Avoid stuttering and incomplete sentences Utilize voice commands 1. Commanding citizens to stay away from a crime scene. 2. Commanding suspects to stay in their cars during a high risk vehicle stop. 3. Mov...

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  • March 20, 2024
  • 7
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

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  • blet communication skills questions with correct a

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  • BLET
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BLET Communication Skills questions with
correct answers. 74 Q&A, 2024.
Speak plainly

Avoid stuttering and incomplete sentences

Utilize voice commands

1. Commanding citizens to stay away from a crime scene.
2. Commanding suspects to stay in their cars during a high risk vehicle stop.
3. Moving individuals while you are directing traffic.
4. Directing multiple suspects during a raid or residential search.

Verbal Commands

should be direct, somewhat loud, and authoritative.

Common body language

1. Hesitation
2. Lack of eye contact.
3. Looking through you eye contact.
4. Interruption - Doesn't listen to person

Common body language

1.Tense, impatient posture
2. Slumping downtrodden posture
3. Words or nonverbal message don't match.

Accounts for 55% of the meaning of a message

is non verbal and is also body language.

Proxemics

The study of personal space and comfort levels.

Your presence is

the first level and your voice is the second.

Avoid

Slang terms

Never use

profanity.

, If your breath is shallow and irregular,

your voice will be thin and weak.

Paralanguages

addresses qualities such a voice pitch, range, timbre, resonance, speed, and speech difficulties, such as,
lisping or stuttering.

Paralanguages

accounts for 35% of body language.

"Loaded" words

lazy, incompetent, stupid, unmotivated, and worthless.

"Loaded" words

will cause a person to become defensive and stop listening.

"You" statements

is "you" followed buy a loaded word.

Know their history and

don't be too general.

The purpose of assertive criticism

is to solve the problem, not punish the other person for their behavior.

Assertive criticisms

describe behavior that may create problems witht attecking the person involved.

Hesitation

'ums and ahs'

Lack of eye contact

One of the most critical nonverbal cues.

"looking through you" eye contact

An aggressive person that may stare at someone without really making eye contact.

Interruption

finishing what the other person is saying.

Tense, impatient posture

Aggressive posture that clenching fist, tightening jaw muscles, and waving arms.

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