Exam (elaborations)
ITIL FOUNDATION V4 CERT PREP 1 EXAM 2024
- Course
- Institution
Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. (Ch 2, pg 18) Value - correct answer The perceived benefits, usefulness, and importance of something. (Ch 2, pg 19) Organization - correct answer A pe...
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