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NHA Questions and Answers for the Test Latest 2024/2025( A+ GRADED 100% VERIFIED).
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NHA Questions and Answers for the TestA medical assistant is reporting a patient fall that occurred in the front lobby
of the clinic. What is the purpose of the assistant preparing an incident
report? - ANS To avoid future reoccurrences
A medical assistant witnesses a coworker knowingly commit an unlawful
and wrongful act. The assistant should identify this act as which of the
following types of negligence? - ANS Malfeasance.
When measuring the vital signs of a 10-year-old child, a medical assistant
recognizes indications of abuse. Which of the following actions should the
assistant take? - ANS Notify the child's provider.
A patient expresses to a medical assistant that he would like to designate
his daughter as his health care proxy. The assistant should inform him that
which of the following is the minimum age to be eligible as a health care
proxy? - ANS 18
A medical assistant is assisting a provider with a gynecological examination
on a patient. The patient says, "My religious beliefs do not allow me to use
contraception." The assistant should expect the provider to make which of
the following statements? - ANS You have the right to make choices
regarding your health
A medical assistant should recognize that which of the following provides
instructions for an emergency medical technician to follow when
transporting an elderly or critically ill patient? - ANS Medical Order for
Life-Sustaining Treatment
A medical assistant should recognize that which of the following entities
must adhere to HIPAA guidelines? - ANS Health care clearinghouses
,A medical assistant sees a coworker take a pain medication from a locked
cabinet. The assistant knows that the coworker is a single mother who has
a child who was recently injured. Which of the following types of ethical
situations does this problem create for the assistant? - ANS Ethical
distress
A medical assistant should identify which of the following as the legal
document that states the life-saving procedures a patient authorizes in the
event he is incapable of verbalizing his desire for medical treatment? -
ANS Living will
Which of the following moral codes should a medical assistant reference
when facing an ethical dilemma? - ANS AMA Code of Ethics
A medical assistant left her computer unlocked with a patient's chart visible.
Which of the following actions should the assistant take in the future to
prevent unauthorized viewing of patient information? - ANS Place privacy
filters on the monitor screen
A medical assistant should recognize that once advance directives are in
place, they can be updated at which of the following times? - ANS At any
time
Which of the following gives patients the rights over their health care
information, including the right to receive a copy of their information, the
right to ensure their medical records are correct, and the right to know who
had access to their records? - ANS HIPAA
Employers are accountable for providing a safe and healthy workplace for
employees by setting and enforcing standards. This environment is
achieved by providing training, outreach, education, and assistance. Which
of the following regulatory agencies oversees this standard? - ANS
Occupational Safety and Health Administration (OSHA)
,A patient believes that her health care privacy has been violated. A medical
assistant should know that the patient's complaint must be filed within how
many days? - ANS 180.
When designating a medical power of attorney, a medical assistant should
identify which of the following people as an acceptable choice for a health
care proxy? - ANS A member of the patient's faith community
A medical assistant is speaking with a patient. Which of the following might
occur as a barrier to communication? - ANS Stereotyping
When communicating on the telephone with a patient, which of the
following actions by a medical assistant demonstrates the use of
appropriate technique for outgoing calls? - ANS Allowing the patient to be
the one to end the call
A medical assistant is caring for a patient who is frustrated and states, "My
doctor doesn't have any idea how to treat my condition." Which of the
following responses by the assistant is an example of therapeutic
communication? - ANS Are you saying that you don't think your provider
knows how to help you?"
Which of the following elements is essential for successful teamwork? -
ANS Related short-term and long-term goals
In which of the following locations should the inside address appear in a
business letter? - ANS Between the dateline and the salutation
To be a successful member of a team, which of the following actions should
a medical assistant take? - ANS Demonstrate willingness to perform extra
duties.
During the admission process, a patient explains the manifestations of his
chief complaint to the medical assistant. Which of the following actions
, should the assistant take? - ANS Document the patient's concerns in the
medical record
A medical assistant is approached by a patient who is angry and yelling.
Which of the following actions should the assistant take? - ANS Remain
calm.
A patient calls into the office to report that her medication is "not working."
Which of the following responses should the medical assistant make? -
ANS "I will notify the provider about your situation."
A medical assistant is providing discharge instructions for a patient who is
visually impaired. Which of the following actions should the assistant take?
- ANS Notify the patient when entering the room..
A medical assistant is engaging in conversation with a patient who was
recently terminated from the practice. The patient has come to the office
and is demanding an explanation. Which of the following actions should the
assistant take? - ANS Acknowledge the patient's concern.
A medical assistant is checking in a patient who does not speak the same
language as the assistant. Which of the following actions should the
assistant take? - ANS Ask a bilingual staff member to assist with
communication..
A medical assistant is checking in a patient who is hearing impaired. Which
of the following actions should the assistant take? - ANS Stand within the
patient's field of vision.
A patient in the waiting room approaches a medical assistant and states,
"I've been waiting 30 minutes to see my doctor. Can't you do something?"
Which of the following responses by the assistant is an example of active
listening? - ANS "You sound frustrated about how long you've been
waiting."
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