Summary
Summary Logistics and the supply chain 214 (8 & 14)
- Course
- Institution
Helpful notes on chapters 8 and 14
[Show more]
Seller
Follow
kristinwhittaker
Reviews received
Content preview
- OfZ-D_f~t:-Y\NAClli(N'T (V.S-rof'.At~ S~f?_\l\CB'L}ltroduct1on
= - - - - - - . . . : . ' ~ t;ht ord~ N~ e,honge\ nionner i(\ ~h,Ch cu~\umer p1ace~ order)
_ _ _ _- Ord~Y ~xec..utiQr\ _cc.curs when order received
ef\d user -oc.-\i\{\t\eS :tt)at 1m(?OCJ if'l{O l produc.t & cosh flOW b~een ore &/ GU StQCYler-
-- - f'\1\\orophy p,-<a\J,de (U~t0rner sat\Sfodio~ mrauc:an C5 _
'<6-,O B -snot~1c.
• Pexforrnanct cs o~ pertonnonce roeasun: Ce-~) orvtir'Y'e: de,l\~evtJ) :.~~~~6oo \ _
\l"\ttmO\
- l\cti\Jit'1 ..,, cs cis to~t tro\ o<~ p~rforms to ~onf>f~ roS\CIYlet ofders.
a) \nf\uenc\CIQ me orde.r - cus\Qr()ev ((~\ot1oosh, p Mana_ge{'()ent Ccr<M ')
_ _ -sac.te<J\Ca''~ ~,tio"1ng cus1cme..rs ta ,mp<~~ pco~to\)1\,~ o~ o~ enranLe
_____ fi\or1cnsn,0 Y'l\ rn cusrcQ:ers.
. I
___-. CuS\()Mer ()0-,Cn o.ff~ ;6fSrS CO.St :
..,
t\o~ tuS\ClrY'ie\'s csrde( •
t\u~ f'('IOC'\\A
~"'a\
\'°fu~n
_ _ ... 4 &tY§ {mp\~ment ceM :_~ __
u._ se@a)tnh"9 cu~ to mer CllS e b~ pmfi tub,11~ (cost· to-serve m'o'deJ ') :
___ i) ~enbf_y~ p) 5 poc.taqe fa1 eoch segment 1~ro\ eOl\-l cus ~ciues in ,~,at1cnshi p
~, rn &\.\ppnev.
.. 3') oeW-J~h~ 8' ~~ecutin~ best pt(Kes~e5 (d~H\lers on cusromer's tx.peaatt<lr'\S)
1
4\) • MeOSUnl"~ performance & conn11uousty l<Yl~(OVin~
Gaol : bett~r ~e.Ne o\ supp\i~~ o<g ~h,\e 1"1V)~OV\ oq supplier profitobi lit~
• '"o\uote c.e.M impact :
1') d,H cus\omer segmen1-s sari~·(1ed l!Y
a~ supp\lQr'S ov~rou prot,t- imp,oved Qr'
,r
- ,rad \t\o nol cost ocU>Untin~
~\~e ,\\suHe.d : oLn~\ bi' o\\ocanon prncess -: n,g'1
,~ l~<H~.,oted
f'0t ~\>\\ ~O ou.rpu\ t, 0\\0C Or\u 0s oo&e no~ ccn ~,a ted
s-') ' C\o.ss,tyin<?, <:.us romers rose d on fH·o
t,cotH ,,~
1 -Pro teet rOr \e mo~\ p1ot,rob\e
- Oonger cone.. ,ea~\- prof, too\e ,ncuo \OS~ e~
C.\\ange holN cu~'"orner H'\H~\OCtS \,'\\ ~'d\)f (\
l~'er s'n,ppev so CU$ mo\l e tu a flO\'h 0-- Ge~r ne()t
'
C.t\orqe tus ocr ua, co~r o\ cto\n9 ous
4 sw,\-O"'I w~ \"O a\\¤\'roh \Je d\~rnbUt1on O')a nne\
- 8ui\d a:><"' e
,nt\ uen cing
A E>') 1 oro~r 1'Aonocaernent ~.xe CUt° '/')9 orde Y
- bU\.!~'1 ~e\\erc; curnrnun,cote in~o <'£.\Onng T°C:) \0d,",auo, p,oduc~ o(aex)
- eHee,h"e of\.\ = ofeY "Otio C\a\ e(f\oe'f'c..~ customer- t;oti ~fO Ch6 n
- c~po,ote oM = <>c~~ p\o.c e \?CS nee d t,me \~
&ii o.cturo.te i0{-0 ot tu~ c1aev-\
'
47') 1
o,oer to cosh 'tt; O(d er 0-.lJO.e
01.1 -01 .7 1ofo t l()r-. \ -o ~ occ.ur o,oex-- ,-~c~,·H~d prno.uc~ ..1
()\.t - ~\.1 4 QroOUC~ t \Ov-4 \ . 1 ece\'J eo
I ()\. \~
i II
9') Rep \en ,shm ent C\Joe
10') LeflQlh 'Jonc l'b\\' t\\ ot Otder-\-0-Cosn Clj(Je
1- 0((\\ ,)\S\ t\00 C,~ ood ,ti0O OI i"~¤n \"C1 LJ . ... \Mpor\-'an~ : ,en<a'rh t\ff'ie \IOY \O\:, \\\t\\
\ - Of\ C fi rfn I Of d ¤Y It 01)011"1¤1'' S • f?. (. " !)ril/ ll\~ to rc,e OT(, cJ.&C,I e O
SO(~ ",\ I; tC>C1::
I
, .i.
ti
I
/
: I
"> € - (ammcrc.e ordev- fUJ.t,\\men~ sr1atefli es-
0~
.
us~ 1 T (,n~tt0_e~) '° cQpwt e
Cd~H~t· o<C\eY,nt-o g,, tran, f e..- t-o '' bOL~ e.n
d ..
----- fo< P'<-"'"~, poc,~,nCJ~sn1pR\n9 .,..· ~~='----=
,nten~et O\\0~' i f<lSte r co\\ec.non ct cash b~ ~~\\er- aL~ <;
\~', Toe \oq\StlCS) rno~tnn9 ,nte rf-< ;t~c ~e~ ---- --= ---- ---- ---- -
cs ''"~ b1<-tweel" \C~~ShCS_k_cno!!--eHn_g j(\ 6r<-?) -·~-----------..
t.:,
_§._ \eV~'S o{ _ \)rod\J Cc- o~ ecov,deS to GUS tc(Y) ~
c.
___ ___,_._~_c_ore 'pef\t-t i t l e.Mc.e r..i\\or b~eK , p\l':\ ,<lg
;i\ Ta!'.24\b~ proaua p~~\la \ p Is
. ! ) ~ t e d e,odUC-~ Seco<'OO!Y benep r~ 1
c,(\han cemet1 r to t~1b\ e_pto ouct _ _
_ _ _ _ _ _ _ __
.J. ,3) ~leme nts cf c.usto(!le¥ sen12c.e _ _ _ _ _ _ _ _ _ _ _
cosh ,eod time ::: Q_rc\er erncesS\n_g p1c.t..1'f"~ 1 sh1 epio ~---
-_T ~- O(der
___ ___ _ to >
___ ___ _-_o.~e12enaob\\it8 (l:d0e ~M~ sofe de.\we.Yl:1 cor<ect: O'(der-<; j
___ ___ __,
___ ___ _-_,co:.i.ro_municatiot1S.;;__..___ ___ ___ ___ ___ ___
L=, 3-~W )?erween bU\jer & s_w~ b\\\tY ~-
a\!a,,a
_______- Pr~ - ttan5_oCHon p<o<.11..lQ__d~Qn~ 1>( de.livev~_dot~~
_ _ _ _ _ _-1ro. n~ac tton_ \ou~'<" -se,,~r- &e\\er-sene..r- corneonent~ ___ ___ ___
- Post transa ction repo\t, as~emb1'1, t~rum,
~) Pillorf<'Qnle m~asur~~ t()r custom~ ser-...,,ce J
bu~tvi po\n\ ot ~,~N
- O(dev~ C
-------- - - C)
0
(ec.e,\Jed on nme
0
rec.e\ \Jed ccm p\eJt
' (~Ce\'iQd domoge ,fre
' caued oc.curoteiy
0
~,uea Qaura t,e.\~
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller kristinwhittaker. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $4.41. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
53022 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now