Hospital Orientation Questions With 100% Correct Solutions.

What is the Northwest Health System's Mission Statement? - Answer-to provide extraordinary healthcare service and enrich the lives in the communities we serve What does the acronym AIDET stand for? - Answer-acknowledge, introduce, duration, explain, thank you A patient who is admitted to the hospital has the right to expect what? - Answer-care that safeguards their dignity and respects their cultural, psychological, and spiritual values What acronym would you use to help you remember what to do in the event of a fire? - AnswerRACE What does RACE stand for? - Answer-rescue, alarm, contain, extinguish What does the Material Safety Data Sheet contain? - Answer-lists ingredients, precautions for use, storage reactivity, clean up procedures and most important health hazards If an employee is accidentally exposed to blood or body fluids, he or she should do what? - Answerhe or she should wash the exposed area with soap and water immediately The ideal lifting posture includes what positions? - Answer-planting your feet firmly to get a stable base, bending at your knees, tightening your abdominal muscles to support your spine, keeping your back upright with your natural posture, lifting with your legs What is PHI? - Answer-protected health information, covers patient information in any form (written, verbal, or electronic) Can an inpatient's family look at the patient's chart while he/she is in the hospital? - Answer-yes if the patient gives permission How can disruptive behavior manifest itself? - Answer-profanity, demeaning behavior, sexual comments or innuendo, inappropriate touching, racial or ethnic jokes, outbursts of anger, throwing objectsHow does quality improvement occur continuously within our organization? - Answer-by focusing on process problems, not people problems, by looking at IDEA (identify, determine, explore, activate) cycle and identifying process problems, and by involving all employees and not just management Joint Commission - Answer-an independent, non-profit organization that accredits and certifies health care organizations and programs The Joint Commission complete which of the following tasks? - Answer-Investigates calls from any source regarding patient safety and quality of care When should you practice Hand Hygiene? - Answer-before patient contact (entering room), before aseptic task (and performing different tasks on patient), after body fluid exposure risk, after patient contact (leaving room), after contact with patient surroundings