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Samenvatting LOI Middle Management
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Samenvatting van het lesboek van de module Middle Management van de LOI
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Samenvatting Middle Management LOI,Inhoud
Hoofdstuk 1 De organisatie......................................................................................................................... 6
Inleiding in de organisatiekunde .......................................................................................................................... 6
Organisatietheorieën ........................................................................................................................................... 9
Organisatieprocessen ......................................................................................................................................... 11
Organisatieomgeving ......................................................................................................................................... 13
Maatschappelijke invloed op de organisatie ..................................................................................................... 14
Systeemtheorie .................................................................................................................................................. 14
Hoofdstuk 2 Organisatie-indelingen en -structurering ............................................................................ 16
Vier sectoren ...................................................................................................................................................... 16
Rechtsvorm en eigenaar .................................................................................................................................... 16
Bedrijfskolommen .............................................................................................................................................. 17
Functievorming en structurering ....................................................................................................................... 18
Taakverdeling ..................................................................................................................................................... 20
Hiërarchie ........................................................................................................................................................... 21
Hoofdstuk 3 Organisatiestructuur ............................................................................................................ 23
Relaties binnen organisatiestructuren ............................................................................................................... 23
Bekende organisatiestructuren .......................................................................................................................... 24
Hoofdstuk 4 Groeifasen van organisaties................................................................................................. 30
Pioniersfase ........................................................................................................................................................ 30
Differentiatiefase ............................................................................................................................................... 30
Integratiefase ..................................................................................................................................................... 31
Groeimodel van Greiner ..................................................................................................................................... 32
Hoofdstuk 5 Strategisch planningsproces ................................................................................................ 34
Strategische planning ......................................................................................................................................... 34
Strategisch beleid ............................................................................................................................................... 38
Het formuleren van de strategie ........................................................................................................................ 40
Beleidsontwikkelingsmodel................................................................................................................................ 42
Beleidsplan als managementinstrument ........................................................................................................... 43
Stappenplan ....................................................................................................................................................... 44
Hoofdstuk 6 Besluitvorming...................................................................................................................... 46
Besluitvorming als proces .................................................................................................................................. 46
Beslissingsboom ................................................................................................................................................. 47
Beslissingsmatrix ................................................................................................................................................ 48
Hoofdstuk 7 Planning ................................................................................................................................ 49
Algemene planningprincipes .............................................................................................................................. 49
Uitgangspunten voor planning ........................................................................................................................... 51
Planningtechnieken ............................................................................................................................................ 52
Vier stappen naar planning ................................................................................................................................ 53
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Samenvatting LOI Middle Management
,Hoofdstuk 8 Bedrijfswetgeving ................................................................................................................. 54
Bedrijfs- en ondernemingswetgeving ................................................................................................................ 54
Samenwerkingsovereenkomst ........................................................................................................................... 54
Coöperatieve vereniging .................................................................................................................................... 55
Naamloze Vennootschap ................................................................................................................................... 56
Besloten vennootschap ...................................................................................................................................... 59
Wet op de ondernemingsraden ......................................................................................................................... 59
Hoofdstuk 9 Veranderen en innoveren .................................................................................................... 61
Veranderen en organisatieontwikkeling ............................................................................................................ 61
Innovatie............................................................................................................................................................. 61
Reorganisatie ...................................................................................................................................................... 62
Hoofdstuk 10 Omgaan met veranderingen ................................................................................................ 64
Aspecten van veranderen .................................................................................................................................. 64
Individuele veranderingsprocessen ................................................................................................................... 64
Collectieve veranderingsprocessen ................................................................................................................... 65
Veranderingsstrategieën .................................................................................................................................... 65
Hoofdstuk 11 Managementtheorieën ........................................................................................................ 66
Basisbegrippen ................................................................................................................................................... 66
Managerscategorieën ........................................................................................................................................ 66
Managerstaken .................................................................................................................................................. 68
Management by-technieken .............................................................................................................................. 68
Humanresourcemanagement (hrm) .................................................................................................................. 69
Hoofdstuk 12 Principes van leidinggeven .............................................................................................. 70
Theorieën over leidinggeven.............................................................................................................................. 70
Taakdelegatie ..................................................................................................................................................... 71
Taakopdracht ..................................................................................................................................................... 72
Span of control ................................................................................................................................................... 73
Leidinggeven en macht ...................................................................................................................................... 74
Organisatiecultuur .............................................................................................................................................. 74
Leiderschapsstijlen ............................................................................................................................................. 75
Hoofdstuk 13 Motivatie .............................................................................................................................. 79
Visie op motivatie ............................................................................................................................................... 79
Individueel motivatieproces ............................................................................................................................... 79
Andere motivatietheorieën................................................................................................................................ 80
Motivatiemethoden en -technieken .................................................................................................................. 81
Hoofdstuk 14 Conflicthantering .................................................................................................................. 84
Conflicten ........................................................................................................................................................... 84
Oorzaken en gevolgen van conflicten ................................................................................................................ 84
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Samenvatting LOI Middle Management
, Soorten conflicten .............................................................................................................................................. 84
Omgaan met conflicten ...................................................................................................................................... 86
Hoofdstuk 15 Communicatie....................................................................................................................... 88
Doelen communicatie ........................................................................................................................................ 88
Zender, ontvanger, boodschap, feedback ......................................................................................................... 88
Filter en ruis........................................................................................................................................................ 88
Actie en reactie .................................................................................................................................................. 89
Communicatierichting ........................................................................................................................................ 90
Soorten communicatie ....................................................................................................................................... 90
Schriftelijke communicatie: doel en doelgroep ................................................................................................. 91
Verslagen, rapporten, nota’s.............................................................................................................................. 91
Hoofdstuk 16 Mondelinge communicatie .................................................................................................. 93
Algemene gesprekstechniek .............................................................................................................................. 93
Algemeen ........................................................................................................................................................... 94
Beoordelingsgesprek .......................................................................................................................................... 95
Functioneringsgesprek ....................................................................................................................................... 95
Disciplinegesprek................................................................................................................................................ 96
Selectiegesprek .................................................................................................................................................. 97
Vergadering ........................................................................................................................................................ 97
Soorten besprekingen ........................................................................................................................................ 99
Hoofdstuk 17 Communicatiebeleid .......................................................................................................... 101
Externe communicatie ..................................................................................................................................... 101
Belang en doel intern communicatiebeleid ..................................................................................................... 102
Communicatierichtingen .................................................................................................................................. 103
Communicatie en informatie ........................................................................................................................... 103
Communicatie en informatie ........................................................................................................................... 104
Overleg per organisatieniveau ......................................................................................................................... 105
Werkoverleg ..................................................................................................................................................... 105
Overige overlegvormen.................................................................................................................................... 106
Organisatiecultuur of -structuur en de communicatiestructuur ..................................................................... 107
Hoofdstuk 18 Personeelsmanagement..................................................................................................... 108
Personeelsbeleid .............................................................................................................................................. 108
Instroom, doorstroom en uitstroom ................................................................................................................ 111
Flexibilisering .................................................................................................................................................... 111
Hoofdstuk 19 Functiewaardering en beloning ......................................................................................... 113
Beloningssystemen........................................................................................................................................... 114
Personeelsbeoordeling..................................................................................................................................... 116
Functioneringsgesprekken ............................................................................................................................... 117
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Samenvatting LOI Middle Management
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