Exam (elaborations)
Zendesk Admin Exam Prep: Section 3 User Experience Verified Questions And Answers 2023 Guaranteed A+
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One agent sees that a ticket was submitted at 9:05 am. Another agent sees that the ticket was submitted at 3:05 pm. What setting causes the agents to see different timestamps? - CORRECT ANSWER-Agent profile time zone. Ticket timestamps reflect the user's time zone. By default, the user's time zo...
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