C235 Study Guide Questions Training and Development
C235 Study Guide Questions
Training and Development
, C235 Study Guide Questions Training and Development
1. Analyze how training and development is strategically important in an
organization.: (1) By creating value for customers through training (2) increase
shareholder returns By investing in training and development (3) creating a
competitive advantage through Human Capital
2. Define "Human Capital.": The knowledge, competency, and motivation that
resides in the human resources of an organization./the skills, knowledge, and
experience possessed by an individual or population, viewed in terms of their
value or cost to an organization or country.
3. Differentiate between training and development.: Training is a short-term
process that focuses on immediate skills acquisition. It's often provided when
employees join an organization or need to learn something new for their role.
Development is a long term process that focuses on growth and progression over
time. It is not limited to a specific job or role.
4. What are the 5 steps of the ADDIE model cycle in training and
development?: A common framework for training and development where the
, C235 Study Guide Questions Training and Development
five steps in the model are Assessment, Design, Development, Implementation,
and Evaluation.
5. *Age Discrimination in Employment Act (ADEA): It prohibits discrimination
in employment against persons age 40 and over. It prohibits disparate treatment
where the employer consciously considers age to be a factor in hiring decisions,
with certain exceptions for public safety jobs (e.g., pilots, bus drivers). It also
prohibits practices which may seem age-neutral on their face but which create
disparate impact on older employees. Selection for training programs can't be
based on age. For example, a company will not send employees age 40 and over
to training.
6. *Civil Rights Act: It prohibits discrimination in employment practices on the
basis of race, color, national origin, religion, and sex. A provision of the act
provides equal access to training programs, giving all employees equal
opportunities for promotion and advancement. Need to monitor for signs of
adverse impact of employees.
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