ALA - Aircraft Load Agent
AIC - Agent In Charge
Delta Expectations - practace safe operating procedure
Safely operate Ground Support Equipment
Properly followcargo loading, unloading and handling procedure.
Report to work on tin with proper (PPE)
Follow arrival and departure policies and proc...
Delta Ramp Procedures ALA - Aircraft Load Agent AIC - Agent In Charge Delta Expectations - practace safe operating procedure Safely operate Ground Support Equipment Properly followcargo loading, unloading and handling procedure. Report to work on tin with proper (PPE) Follow arrival and departure policies and procedure. Display a professional attitude and appearance. GSE - Ground Support Equipment GOM - Ground Operation Manual SPPM - Safety Policy and Procedure Manual Delta HUB Cities - Atlanta (ATL) Seattle (SEA) Detroit (DTW) Los Angeles (LAX) Minneapolis ( MSP) New York (JFK & LGA) Salt Lake City (SLC) Tokyo (NRT) Flight Classifications - Originator Terminator Thru Flight Originator - Bigins at your station Terminator - Ends at your station Thru Flight - Arrive at your station and continues to another station with the same flight number. Professional Image - working on the ramp is like being in a (FISH BOWL) 2 types of Customers - External Intetnal External Customers - Person outside the organization Internal - Customers inside Organization or a business partner Customers Expectation - Provide safe airport and flight experience Protect and transport bags to correct location
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