Human resources management for line managers (HRM2605)
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HRM2605-24-S1 Welcome Message Assessment 4
QUIZ
Started on Sunday, 21 April 2024, 8:56 AM
State Finished
Completed on Sunday, 21 April 2024, 9:58 AM
Time taken 1 hour 2 mins
Question 1
Complete
Marked out of 1
Which of the following statements best describes the aim of performance management?
Select one:
To promote competition among employees and employers.
To evaluate employees based on their personal traits rather than their abilities.
To provide opportunities for employees to excel and perform to the best of their abilities.
To create a work environment that restricts the achievement of performance goals.
Question 2
Complete
Marked out of 1
Mr Thabaseng, the HR manager of The Company, is busy with the yearly performance appraisal process. He is an outcomes-
driven manager who focuses on what was accomplished or produced, rather than how it was accomplished or produced.
Which type of performance criteria does he focus on?
Select one:
Personality-based criteria
Results or outcomes-based criteria
Trait-based criteria
Behaviour-based criteria
, Question 3
Complete
Marked out of 1
Read the following scenario and then answer the queston that follows.
Dumisani works as a sales representative for a leading retail company called AfriMart. He has been with the company for two
years and has consistently achieved his sales targets, showing great dedication and excellent customer service skills. Today,
Dumisani receives an email from his manager, Winnie, informing him that his annual performance appraisal review is
scheduled for next week.
During the appraisal meeting, Winnie and Dumisani sit down to discuss his performance over the past year. Winnie begins by
acknowledging Dumisani's hard work and the positive impact he has made on the company's sales figures. She expresses her
appreciation for his consistent performance and his ability to build strong relationships with customers.
Winnie then explains that one of the primary purposes of the performance appraisal is to evaluate past performance. She
emphasises that by looking at the past, they can gain valuable insights into areas of strength and areas that might require
further development. Dumisani listens attentively, eager to learn how he can continue growing and contributing to the
company's success.
Winnie proceeds to discuss specific achievements and challenges that Dumisani faced during the past year. She highlights his
outstanding sales record, his ability to handle customer complaints effectively, and his proactive approach in suggesting
improvements to the sales process. However, Winnie also mentions a few instances where Dumisani could have improved his
time management skills and provided more detailed reports on his sales activities.
Based on the information provided in the scenario, what is the primary purpose of performance appraisals?
Select one:
To assess personal traits and characteristics
To evaluate past performance
To predict future developmental needs
To reward employees financially
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