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BA105 Ch4 Exam Questions with Correct Answers
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Because jargon can be confusing, it should never be used in business writing. - AnswerFalse Every message you write should begin with the notion that your audience is thinking What's in it for me?(WIIFM) - Answer-True Robert must send an e-mail message to a client in Turkey. He is carefully selecting his words to ensure that his Turkish client, who speaks English as a second language, will understand them. He is involved in which part of the communication process? - AnswerMessage encoding You can start lowering your energy expenses immediately is an example of an audience-focused sentence. - Answer-True
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