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INF3705 Assignment 1 (COMPLETE ANSWERS) 2024 - DUE 3 May 2024
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INF3705Assignment 1
(COMPLETE
ANSWERS)
2024 - DUE 3
May 2024
, Question 1 [20 marks] Critically discuss the 5 levels involved in the process of
maturity model.
The maturity model is a framework used to assess and improve an organization's or a system's
maturity in a particular domain or area. Typically, maturity models consist of several levels or
stages, each representing a level of capability or maturity. Let's discuss the five levels commonly
found in maturity models:
1. Initial Level: At the initial level, an organization or system is characterized by ad-hoc
processes, lack of standardization, and reactive approaches to problems. There is often
little awareness of the need for improvement or formal processes in place. This stage is
marked by chaos and inconsistency.
2. Repeatable Level: In this stage, the organization begins to establish basic processes and
procedures to achieve consistency in its practices. While processes may not be fully
documented or standardized, there is an effort to replicate successful practices. However,
there may still be reliance on individual expertise rather than institutionalized knowledge.
3. Defined Level: At this level, processes and procedures are well-documented,
standardized, and institutionalized throughout the organization. There is a clear
understanding of roles, responsibilities, and workflows. Quality management practices
such as continuous improvement and measurement are also typically implemented. This
stage focuses on ensuring consistency and efficiency in operations.
4. Managed Level: The managed level represents a stage where processes are monitored,
measured, and controlled to ensure predictability and performance. There is a strong
emphasis on data-driven decision-making and process optimization. Metrics and key
performance indicators (KPIs) are used to assess progress and identify areas for
improvement. Continuous improvement is ingrained in the organizational culture.
5. Optimized Level: The optimized level represents the highest level of maturity, where
processes are continually refined and optimized to achieve maximum efficiency,
effectiveness, and innovation. Organizations at this stage are proactive in identifying
emerging trends and adapting to changing circumstances. They embrace a culture of
learning and innovation, leveraging technology and best practices to stay ahead of the
competition.
It's important to note that the progression through these levels is not necessarily linear, and
organizations may find themselves at different stages in different areas or domains. Additionally,
reaching higher levels of maturity requires a sustained effort, investment, and commitment from
leadership and stakeholders across the organization. The maturity model serves as a roadmap for
organizations to assess their current state, set goals for improvement, and track progress over
time.
Question 2 [10 marks] Suggest why it is important to make a distinction
between developing the user requirements and developing system
requirements in the requirement engineering process?
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