Exam (elaborations)
IPMA-SCP Study Guide 3 with Solutions to Questions
- Course
- Institution
Barriers and Resistance to Change - Ans - loss of security or status - inconvenience - distrust or uncertainty - cognitive dissonance Steps to reduce resistance to change - Ans 1. Be prepared 2. Clarify Purpose 3. Explore concerns 4. Legitimize concerns 5. Reflect others' statements 6. Res...
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