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MNB1601 ASSESSMENT 4 SEMESTER 2024
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MNB1601 ASSESSMENT 4 SEMESTER 2024
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4/28/24, 6:21 PM Assessment 4: Attempt review1601-24-S1 Welcome to MNB1601! Assessment 4
QUIZ
Started on Monday, 22 April
2024, 9:45 AM
State Finished
Completed on Monday, 22 April
2024, 11:25 AM
Time taken 1 hour 40 mins
Marks 17.00/20.00
Grade 85.00 out of 100.00
Question 1
Correct
Mark 1.00 out of 1.00
The importance of production and
operations management (POM) and the
operations system becomes clear when
your life depends on it. No airline
passenger would want to know that
some airlines, airports or aircraft are bad
and some are good. There should only be
one standard of excellence, especially
when a plane is airborne. It is evident that
excellence and quality is of considerable
importance when it comes to the airline
industry. The difference between
expected quality and perceived quality is
known as the quality ______________ .
Select one:
a. gap
b. continuum
c. process
d. evaluation
The correct answer is: gap
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=18020103&cmid=844999 1/11
, 4/28/24, 6:21 PM Assessment 4: Attempt review
Question 2
Incorrect
Mark 0.00 out of 1.00
Which one of the following represents an
output for an airline?
Select one:
a. Passengers
b. Change of location of
passengers
c. Passengers at new destinations
d. Pilots and cabin crew
The correct answer is: Passengers at
new destinations
Question 3
Correct
Mark 1.00 out of 1.00
Identify the correct operational process
used by BMW, a motor vehicle
manufacturer.
Select one:
a. Project process
b. Jobbing process
c. Batch process
d. Mass process
The correct answer is: Mass process
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=18020103&cmid=844999 2/11
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