LSUS ISDS 705 Module 2 Questions and Answers
1991 Erik Brynjolfsson - Communications of the ACM, "The Productivity Paradox of
Information Technology: Review and Assessment" - Correct Answer ️️ -the addition of
information technology to business had not improved productivity at all
Explanati...
LSUS ISDS 705 Module 2 Questions and Answers 1991 Erik Bry njolfsson - Communications of the ACM, "The Productivity Paradox of Information Technology: Review and Assessment" - Correct Answer ✔️✔️-the addition of information technology to business had not improved productivity at all Explanations of productivity paradox - Correct Answer ✔️✔️-1. Measurement of outputs and inputs 2. Lags due to learning and adjustment 3. Redistribution and dissipation of profits 4. Mismanagement of information and technology 1998 Brynjolfsson and Lorin H itt "Beyond the Productivity Paradox" - Correct Answer ✔️✔️-IT did indeed provide a positive result for businesses; sometime the true advantage were not directly relatable to higher productivity, but to "softer" measures - impact on organization structure Year the Internet stock market bubble burst - Correct Answer ✔️✔️-2001 When Nicholas Carr wrote "IT Doesn't Matter" for Harvard Business Review - Correct Answer ✔️✔️-2003 "IT Doesn't Matter" said - Correct Answer ✔️✔️-IT had become less of a differentiator and more of a commodity - should be managed like one - low cost, low risk Best thing to come out of "Does IT Matter" article and book - Correct Answer ✔️✔️-
opened up discussion on the place of IT in a business strategy Michael Porter "Competitive Advantag e: Creating and Sustaining Superior Performance" - Correct Answer ✔️✔️-A company is said to have a competitive advantage over its rivals when it is able to sustain profits that exceed average for the industry. Porter - 2 primary methods for obtaining compe titive advantage - Correct Answer ✔️✔️-1. cost advantage 2. differentiation advantage 2 of Porter's analysis tools - Correct Answer ✔️✔️-1. the value chain 2. the 5 Forces model Porter's 2001 article "Strategy and the Internet" - Correct Answer ✔️✔️-examin es the impact of the Internet on business strategy and competitive advantage value chain - Correct Answer ✔️✔️-a series of activities undertaken by the company to produce a product or service 2 set of activities of a value chain - Correct Answer ✔️✔️-1. primary activities 2. support activities Primary activities in the value chain - Correct Answer ✔️✔️-1. inbound logistics 2. operations 3. outbound logistics 4. marketing and sales 5. service inbound logistics - Correct Answer ✔️✔️-The area of logistics that involves bringing raw materials, packaging, other goods and services, and information from suppliers to producers; supply chain management Operations - Correct Answer ✔️✔️-transforms raw materials or inputs into goods and services; manufacturing to busine ss process management outbound logistics - Correct Answer ✔️✔️-the functions required to get the product out to the customer; IT can be a delivery mechanism itself Sales/Marketing - Correct Answer ✔️✔️-the functions that will entice buyers to purchase products; IT can be used to innovate product design and reach customer like never before; the company website can be a sales channel itself Service - Correct Answer ✔️✔️-the functions a business performs after the product has been purchased to maintain and enh ance the product's value Support activities - Correct Answer ✔️✔️-the functions in an organization that support, and cut across, all of the primary activities Support Activities in the Value Chain - Correct Answer ✔️✔️-firm infrastructure, human resource m anagement, technology development, procurement firm infrastructure - Correct Answer ✔️✔️-the accounting, finance, legal, and general administration activities that allow an organization to function; ERP systems Human Resource Management - Correct Answer ✔️✔️-consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce; IT can increase their reach and provide for a more flexible work environment technology development - Correct Answer ✔️✔️-technological advance s and innovations that support the primary activities; Information Technology falls specifically under this activity procurement - Correct Answer ✔️✔️-activities involved in acquiring the raw materials used in the creation of products and services; IT impa ct - business -to-business e -
commerce
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