MILADY:
Fundamental
Esthetics
Exam
Review-
Chapter
4:
Communicating
for
Success
What
do
you
earn
when
you
approach
a
new
client
with
a
smile
on
your
face?
-
ANSWER-trust
and
loyalty
When
should
a
client
fill
out
the
intake
form?
-
ANSWER-before
receiving
services
What
is
considered
a
legal
document?
-
ANSWER-consent
form
Why
should
you
offer
a
compliment
if
you
see
that
a
co-worker
has
done
comething
well?
-
ANSWER-everyone
benefits
from
a
well-deserved
compliment
What
does
everyone
in
the
salon
benefit
from
you?
-
ANSWER-respect
What
is
an
appropriate
action
in
the
event
of
unethical
behavior
on
the
part
of
the
manager,
such
as
sexual
harassment
or
misappropriating
funds?
-
ANSWER-challenge
the
manager's
authority
What
is
an
example
of
a
positive
nonverbal
cue?
-
ANSWER-good
eye
contact
When
should
you
make
amends?
-
ANSWER-when
you
are
wrong
What
should
you
master
in
order
to
thrive
in
the
field
of
aesthetics?
-
ANSWER-the
art
of
communication
What
is
based
on
trust?
-
ANSWER-strong
professional
relationships
How
can
you
ensure
continued
patronage
from
your
clients?
-
ANSWER-by
perfecting
professional
communication
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