BCOR 370 Questions & Answers Already Passed!!

Team - Answer-A group of individuals engaged in collective work that requires joint effort and generates positive synergy All teams are groups - Answer-Not all groups are teams Stages of Team Development - Answer--Forming -Storming -Norming -Performing Forming - Answer-Uncertainty Storming - Answer-Conflict Norming - Answer-Cohesiveness Performing - Answer-Functionality Types of Teams - Answer--Problem-solving -Self-managed -Functional -Cross-functional Problem-solving - Answer-Brought together to solve a problem Self-managed - Answer-Doesn't have traditional external leaderFunctional - Answer-People from a similar functional area Cross-functional - Answer-People from different functional areas Why did the Pittsburgh Penguins has 20 consecutive losing seasons? - Answer-It's important to have good players on your team Why don't the Yankees win all the time? - Answer-You need the right players on your team who can function like a team Characteristics of effective teams: - Answer--clear unity of purpose -self-conscious -clear and demanding goals -informal, comfortable, relaxed -extensive participating in discussions -freedom to express to ideas -disagreement is viewed as good -general agreement on decisions -everyone carries their weight -frequent constructive criticism -shared leadership Team self-leadership - Answer-Self-leadership strategies are effective in teams -balance the "me with the "we" -not too individualistic or too cohesive -practice Team-think, avoid group-think Groupthink - Answer--social pressure against divergent views -self-censorship of ideas-illusion of invulnerability -striving for an illusion of unamity -illusion of morality -stereotyped views of enemies Teamthink - Answer--encourage divergent views -open expression of ideas -awareness of limitations -recognition of individual opinions and uniqueness -utilization of non-stereotypical views -recognition of ethical consequences Nonverbal Communication - Answer--Actual words play relatively small role in communication -facial expressions, tone of voice, gestures, body movements Importance of various aspects in communication: - Answer-verbal 7% vocal 38% facial 55% Barriers to Communication - Answer--differing perceptions -language differences -noise -conflicting nonverbal cues -poor listening