HCAD 302 Final Exam Question and answer already passed 2023(UPDATED)

HCAD 302 Final Exam Question and answer already passed 2023(UPDATED)HCAD 301 Final Exam Question and answers rated A+ 2023 Quality: The Cathy Bergland Definition - correct answer 1. Figure out what you resident/customer wants. 2. Do everything you can to meet/exceed their wants/expectations. 3. Continuously improve everthing you do. Quality Definition - correct answer Involves meeting/exceeding customer expectations. Is Dynamic Can be improved. Value - correct answer The relative measure that dsecribes a product's or service's worth, usefulness, or importance to the customers/consumers of that product/service. SEPTEE - correct answer Safe Effective Patient-Centered or Resident Centered Timely Efficient Equitable Donabedian Model - correct answer Structure - Process - Outcomes Quality Assurance - correct answer the process of meeting quality standards and assuring that care reachesan acceptable level. Performance Improvement - correct answer continuously analyzing your performance and developing systematic efforts to improve it; also known as quality improvement. QAPI - correct answer An initiative that goes beyond the current Quality Assessment and Assurance provisions, and aims to significantly expand the intensity and scope of current activities in order to not only correct quality deficiencies (quality assurance), but also to put practices in place to mo