HSA 4110 exam 3 Questions and Answers 100% Correct
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Course
HSA
Institution
HSA
HSA 4110 exam 3 Questions and
Answers 100% Correct
1. Unity of command means
a. the organizational chart is flat.
b. clinical staff can disregard physician orders because the physician is not
their direct supervisor.
c. superior-subordinate relationships are defined and clarified.
d. each su...
b. clinical staff can disregard physician orders because the physician is not
their direct supervisor.
c. superior-subordinate relationships are defined and clarified.
d. each subordinate has two supervisors - ✔✔supervisor- subordinate
relationships are defined
2. The line of vertical authority relationships from supervisor to subordinate
is known as what?
a. Unity of command
b. Scalar chain
c. Organizational chart
d. Positional authority - ✔✔unity of command
,3. A mentoring approach whereby the trainee receives training from more
than one professional in accordance with a structured plan is known as
what?
a. Cloning mentoring
b. Apprenticeship mentoring
c. Nurturing mentoring
d. Network mentoring - ✔✔apprenticeship mentoring
4. During the process of delegation, the supervisor does not do which of
the following?
a. Assign duties
b. Change the chain of command
c. Create an obligation on the part of each subordinate
d. Grant permission - ✔✔change the chain of command
5. When a supervisor assigns duties or tasks, he or she must consider
which of the following?
a. The skills of the individuals
b. The willingness of subordinates to take on responsibility
,c. His or her own abilities to provide guidance or oversight to those to
whom authority is being delegated
d. Whether to delegate whole tasks, duties, processes, or portions thereof
e. All of the above - ✔✔all of the above
6. The value of having a "backup" is
a. having someone handle certain issues instead of the supervisor.
b. having someone who may be able to move on to other more responsible
positions in the organization.
c. allowing individuals to feel like they are someone important.
d. not sufficient to make it a good idea - ✔✔having someone who may be
able to move on to other more responsible positions in the organization
7. The degree to which an organization is decentralized is dependent upon
which of the following?
a. The managers' ease in delegating
b. The age of the organization
c. At what level decisions are made
d. The willingness of subordinates to take on additional duties
e. All of the above - ✔✔all of the above
, 8. When delegating authority, the supervisor cannot
a. pass on accountability.
b. create responsibility.
c. assign tasks.
d. grant authority - ✔✔pass on accountability
9. Supervisors may be reluctant to delegate because
a. they are not paid any more to do so.
b. they feel they may be shown up by the subordinate.
c. they will offend those to whom they delegate.
d. they don't have enough work to delegate to others - ✔✔they feel they
may be shown up by the suboridnate
10. Subordinates may be reluctant to accept authority because
a. they don't feel confident that they can do what's being asked.
b. they want to do more than what the supervisor is willing to share.
c. they will offend their coworkers if they take on additional tasks.
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