MNG1602 ASSIGNMENT 05_SEMESTER 1_2024
Started on Saturday, 4 May 2024, 1:43 PM
State Finished
Completed on Saturday, 4 May 2024, 1:57 PM
Time taken 14 mins 22 secs
Marks 12.00/15.00
Grade 80.00 out of 100.00
Question 1
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The African Experience employed Kesha three years ago. Kesha was appointed as a cook
and kitchen organiser and she was excellent at her job. Kesha took the business to court on
the charge of unfair labour practices. The African Experience expected Kesha to work on
Sundays at her usual wage. Kesha was not happy with the new arrangements, and because
she did not agree to these conditions, they immediately dismissed her. Kesha and The
African Experience settled out of court and agreed that she would receive a retrenchment
package from The African Experience, as she decided not to work for them anymore due to
damaged relations.
It is essential that Kesha’s grievances should be done in writing and that she should receive
a proper investigation and _______.
a.
application
b.
documentation
c.
meeting
d.
hearing
Question 2
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Amasu Consulting is a newly established firm, which specialises in providing business
strategic consulting services. Sipho is the supervisor in the small business section and
Luthando has recently been appointed as the supervisor of the medium business
section. These two employees are responsible for short-term planning and implementing
the plans and objectives of Johnny Pillay.
Sipho and Luthando have to know that after the conciliation process, the Commissioner
must issue _______ to state whether the dispute has been resolved or not.
a.
a certificate
b.
a plan
c.
recommendations
d.
a procedure
Question 3
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Naledi was appointed in January as the reception manager of Yellow Diamonds Boutique
Hotel, and she is now in charge of all the short-term activities in the reception section. A
total number of three staff members (Jacki, Ruby and Beauty) work under Naledi’s
leadership. She goes out of her way to inspire and interact with her staff members. She
also strives to minimise and prevent conflict in their daily activities.
The rules and norms that should be followed in Yellow Diamonds Boutique Hotel should be
outlined in the _______.
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