KSU Management 420 Exam 4 with Complete Solutions

KSU Management 420 Exam 4 with Complete Solutions Motivation The set of forces that cause people to behave in certain ways - highly motivated people work hard, low motivated people do not - Motivation is not a personality trait, motivation is a behavioral choice 3 major types of motivation theories Content, Process, and reinforcement theory Content Theories of Motivation WHAT motivates us. - human needs - motivated to fill a deprived need Process Theories of Motivation WHY and HOW motivation occurs - we can give meaning to rewards and how we respond to work related behavior - a thought process of people and how it influences their bahavior Reinforcement Theory HOW outcomes influence behaviors - the link between a behavior and a certain outcome Content Perspective on Motivation Approaches to motivation that try to answer the question, "What factors in the workplace motivate people?" Maslow's Hierarchy of Needs ^ Self-actualization | Esteem | Belongingness | Security | Physiology -what factor or factors motivate people Alderfer's ERG Theory (a content perspective) ERG - Existence needs, Relatedness needs, and growth needs Existence Needs - Physiological - Security/safety needs as well Relatedness Needs - How one individual relates his/her social enviroment - similar to belongingness - Esteem by others (external) Growth Needs - Achievement and self actualization - self esteem Process Perspectives of Motivation Why people choose certain behavioral options to satisfy their needs and how they evaluate their satisfaction after they have attained their goals 3 Process Perspectives of Motivation Expectancy Theory, Equity Theory, Goal-Setting Theory Expectancy Theory - Motivation depends on how much we want something and how likely we are to get it. - most accepted theory of motivation M = E*I*V for motivated behavior to occur