ORGB 364 – Glossary |Complete With A+ Graded Answers
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Course
ORGB 364
Institution
ORGB 364
ORGB 364 – Glossary |Complete With A+ Graded Answers
task performance
The individual's voluntary goal-directed behaviours that contribute to organizational objectives.
agreeableness
A personality dimension that describes someone who is trusting, helpful, good natured, considerant, tolera...
ORGB 364 – Glossary |Complete With A+
Graded Answers
task performance
The individual's voluntary goal-directed behaviours that contribute to organizational objectives.
agreeableness
A personality dimension that describes someone who is trusting, helpful, good natured, considerant,
tolerant, selfless, generous, and flexible.
openness to experience
A personality dimension describing someone who are imaginative, creative, unconventional, curious,
nonconforming, autonomous, and aesthetically perceptive.
ability
the natural aptitudes and learned capabilities required to successfully complete a task
achievement-nurturing orientation
a cross-cultural value describing the degree to which people in a culture emphasize competitive
versus cooperative relations with other people
action research
a problem-focused change process that combines action orientation (changing attitudes and
behavior) and research orientation (testing theory through data collection and analysis)
adaptive culture
an organizational change strategy that directs the groups attention away from its own problems and
focuses participants on the groups potential and positive elements
artifacts
the observable symbols and signs of an organization's culture
attitudes
the cluster of beliefs, assessed feelings, and behavioral intentions toward a person, object, or event
(called an attitude object)
Attraction-Selection-Attrition (ASA) Framework
a theory which states that organizations have a natural tendency to attract, select, and retain people
with values and personality characteristics that are consistent with the organization's character
resulting in a more homogeneous organization and a stronger culture
attribution process
the perceptual process of deciding whether an observed behavior or event is caused largely by
internal or external factors
Authentic Leadership
,the view that effective leaders need to be aware of, feel comfortable with, and act consistently with
their values, personality, and self-concept
availability heuristic
a natural tendency to assign higher probabilities to objects or events that are easier to recall from
memory, even though ease of recall is also affected by non-probability factors (eg emotional
response, recent events).
best alternative to a negotiated agreement (BATNA)
the best outcome you might achieve through some other course of action if you abandon the current
negotiation
bicultural audit
a process of diagnosing cultural relations between companies and determining the extent to which
cultural clashes will likely occur
bounded rationality
the view that people are bounded in their decision-making capabilities, including access to limited
information, limited information processing, and tendency toward satisficing rather than maximizing
when making choices
Brainstorming
a freewheeling, face-to-face meeting where team members aren't allowed to criticize but are
encouraged to speak freely, generate as many ideas as possible, and build on the ideas of others
brainwriting
a variation of brainstorming whereby participants write (rather than speak about) and share their
ideas
brooks's law
the principle that adding more people to a late software project only makes it later
categorical thinking
organizing people and objects into preconceived categories that are stored in our long-term memory
Centrality
a contingency of power pertaining to the degree and nature of interdependence between the power
holders and others
Centralization
the degree to which decision-making authority is held by a small group of people, typically those at
the top of the organizational hierarchy
ceremonies
planned displays of organizational culture, conducted specifically for the benefit of an audience
, charisma
a set of self-presentation characteristics and nonverbal communication behaviours (ie signaling) that
generate interpersonal attraction and referent power over others as well as deference to the
charismatic person
coalition
a group that attempts to influence people outside the group by pooling the resources and power of its
members
cognitive dissonance
an emotional experience caused by a perception that our beliefs, feelings, and behavior are
incongruent with one another
collectivism
a cross-cultural value describing the degree to which people in a culture emphasize duty to groups to
which they belong and to group harmony
communication
the process by which information is transmitted and understood between two or more people
confirmation bias
the process of screening out information that is contrary to our values and assumptions and to more
readily accept confirming information
conflict
process in which one party perceives that its interests are being opposed or negatively affected by
another party
consciousness
a personality dimension describing people who are organized, dependable, goal-focused, thorough,
disciplined, methodical, and industrious
constructs
abstract ideas constructed by researchers that can be linked to observable information
contact hypothesis
a theory stating that the more we interact with someone, the less prejudiced or perceptually biased
we will be against that person
continuance commitment
an individual's calculative attachment to an organization
Corporate Social Responsibility (CSR)
organizational activities intended to benefit society and the environment beyond the firm's
immediate financial interests or legal obligations
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