- Naïve approach: advertising must be effective, because it’s omnipresent and
ad expenditures are big and ever increasing
- Economic approach: correlates ad expenditures with sales volume
- Media approach: ad effectiveness = number of people in target population
who have been exposed to message
- Creative approach: ad effectiveness = creativity
- Psychological approach: seeks to articulate the intrapersonal, interpersonal
or group-level psychological processes that are responsible for the
relationship between ad stimuli and consumer responses
o Scientific psychological approach: ad techniques are not supported
by scientific evidence
Lecture 2
- Explicit attitudes: evaluations that you are consciously aware of and can be
expressed using self-report measures
- Implicit attitudes: evaluations that you are not aware of and that influence
actions/reactions that the individual has little control of
- Attitude ambivalence: liking and disliking something equally at the same time
- Attitude consistency: combines with ambivalence, unless you need to act on
it
- Dual attitudes: challenge the view of attitudes as a unitary construct
- File-drawer model: attitudes are long-lasting
- Attitudes-as-constructions perspective: attitudes change with context
- Attitude stability: depends on attitude strength
- Attitude strength: a strong attitude has high stability, an great impact on
behavior, great influence on information processing, great resistance to
persuasion and are likely stored in memory (and therefore stable)
- Cognitive information: based on reviews, experts, experience
- Heuristics: country of origin, price-quality or brand image
- Affective information: based on experience, conditioning and affect-as-
information
- Mere exposure effect: increased liking for repeatedly presented stimuli
- Behavioral information: self-perception theory, cognitive dissonance
Lecture 3
- Likert scales: questionnaires with analysis
- Semantic differential: good…bad / clean…dirty
- Willingness to pay: how much are you willing to pay?
- Product choice: which product do you prefer?
- Impression management: trying to make a certain impression, so others will
react the way you expect/desire
- Cognitive dissonance: the mental discomfort you experience when you hold
two or more contradictory beliefs, ideas or values
- Bystander effect: acting like other people are acting
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller mayraebbers. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $3.73. You're not tied to anything after your purchase.