WGU D392 NEWEST EDITION 2024 INTERDISCIPLINARY
TEAM DYNAMICS COMPREHENSIVE QUESTIONS AND
ANSWERS [ALL PASSED GRADED A+]
Which behavior can help a manager in building team resilience to change? - (correct
answer) Identifying effective methods for personal stress management
Which nursing behavior would cause a nurse manager to provide coaching to a nurse to
improve connected care? - (correct answer) The nurse expects to take lunch at the
same time daily.
A nurse manager is forming a committee to implement and monitor a plan for reducing
cycle time of key clinical processes in an acute care unit. Which healthcare team should
the nurse-manager form for this task? - (correct answer) Quality improvement team
Which statement by a nurse is an example of using empathy in communication with a
patient? - (correct answer) "Let's make a plan together to get your diabetes under
control."
What would be an appropriate strategy for an effective team-based integrated model? -
(correct answer) Create a professional workforce that is taught and engaged in multi-
faceted care.
A healthcare team is struggling to optimize their care coordination. Which strategy
should be implemented to specifically establish better care coordination? - (correct
answer) Effective transition of care
Which statement describes the full scope of the transition of care? - (correct answer)
Moving patients between medical professionals, facilities, and their homes
Which parties are responsible for coordinating transition of care? - (correct answer)
Healthcare systems, hospitals, providers, patients, and their families
A healthcare team is struggling to perform effective handoffs of patient transition from
the emergency room to the hospitalist floor. What strategy can this team employ to help
them optimize their team dynamics and improve patient outcomes? - (correct answer)
Go through simulations with multiple disciplines involved to optimize handoffs
What is the importance of teamwork climate for all members of a healthcare team to
positively contribute to team dynamics and improve patient outcomes? - (correct
answer) People involved in patient care feel comfortable collaborating
One team member is the youngest, least experienced member of her healthcare team.
She feels that she cannot contribute to the work her team is performing because of her
lack of experience. Which statement below is most accurate regarding this team
, member's status? - (correct answer) She can still bring diverse perspectives to
topics or issue pertinent to patient care.
What is a key benefit of optimizing team member dynamics in healthcare? - (correct
answer) They allow for more effective teamwork and easier collaboration
When involved on an interdisciplinary healthcare team, one may feel inadequate or
siloed depending on their direct role in the patients' care. Regardless of one's role on
this team, what should be the unifying focus of the team's combined output? - (correct
answer) Meet the needs of the patients/clients
What is an element of the communication process? - (correct answer) Sender
Which approach to team-member communication is appropriate in a team of healthcare
providers that includes senior members who serve as mentors to junior members? -
(correct answer) Leader-follower
Which step initiates the communication process? - (correct answer) Sender
What is a benefit of two-way communication when coordinating care for a patient? -
(correct answer) Greater mutual understanding among all parties
What is care coordination in relation to communication? - (correct answer) Care
coordination involves deliberately organizing patient care activities to achieve safer and
more effective care.
What is an example of virtual forms of communication? - (correct answer) Instant
messages
Which communication channel is preferred for delivering complex information? -
(correct answer) A formal presentation in front of an audience
What is an important factor to consider regarding effective communication in a group? -
(correct answer) Non-verbal cues
Nonverbal communication is an important type of group communication, providing
context to verbal communication. Nonverbal communication is defined as the transfer of
information without using spoken words. What two cues are examples of nonverbal
communication? - (correct answer) Tone, rate, and pitch of the individual's voice
The space a person gives another during a conversation
A home health aide discusses a care plan with a client. The client asks several
questions about the care plan, and the aide begins to answer the questions thoroughly,
but with an irritated tone of voice.Which statement reflects the aide's communication
with the client? - (correct answer) The aide should adopt a patient mindset during
the communication to convey a more pleasant tone to the client.
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