Beroepsproduct 1 Kwaliteit van de zorg (CRM). Deze heb ik gemaakt tijdens mijn vierdejaars stage. Een onderzoek naar medicatieveiligheid aan de hand van een casus naar aanleiding van een incident.
Beroepsproduct CRM Kwaliteit
van zorg
Medicatieveiligheid
Auteur:Su
Opleiding
Studenten
Groepsnu
Tutor: He
Onderwij
Cohort:20
, Inhoud
1. Inleiding..............................................................................................................................................2
1.1 Crew Resource Management........................................................................................................2
1.2 CRM in ziekenhuis Bernhoven......................................................................................................2
1.3 Medicatieveiligheid......................................................................................................................2
1.4 Probleemstelling...........................................................................................................................3
1.5 Vraagstelling.................................................................................................................................3
1.6 Doelstelling...................................................................................................................................3
2. Casusanalyse.......................................................................................................................................4
2.1 Casusbeschrijving..........................................................................................................................4
2.2 Casusanalyse.................................................................................................................................4
2.3 CRM op niveau van individu.........................................................................................................4
2.4 CRM op niveau van het team........................................................................................................5
2.5 CRM op niveau van de organisatie...............................................................................................5
3. Literatuur- en praktijkonderzoek........................................................................................................6
3.1 Literatuuronderzoek.....................................................................................................................6
3.2 Resultaten literatuuronderzoek....................................................................................................6
3.3 Praktijkonderzoek en ‘GO’............................................................................................................7
3.4 Resultaten praktijkonderzoek.......................................................................................................7
3.5 Conclusie......................................................................................................................................7
4. Het verbeterplan................................................................................................................................8
4.1 Macroniveau (organisatie)............................................................................................................8
4.2 Mesoniveau (team).......................................................................................................................8
4.3 Microniveau (individu)..................................................................................................................9
5. Reflectie............................................................................................................................................10
Literatuurlijst........................................................................................................................................11
Bijlage 1 Protocol ‘Het toedienen van geneesmiddelen’......................................................................13
Bijlage 2 Zoekstrategie.........................................................................................................................15
Bijlage 3 Observatielijst praktijkonderzoek..........................................................................................18
Bijlage 4 Interviewvragen.....................................................................................................................19
1
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller suzetbos. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.01. You're not tied to anything after your purchase.
