Exam (elaborations)
mng2601 Assignment 7 2024
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mng2601 Assignment 7 2024
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Started on Tuesday, 14 May 2024, 12:43 PMState Finished
Completed on Tuesday, 14 May 2024, 1:54 PM
Time taken 1 hour 11 mins
Grade 18.00 out of 20.00 (95%)
Question 1
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Question text
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market,
offering fresh arabica sourced roasted coffee, tea and spices. When it comes to human capital,
Starbucks is compliant with the labour legislation and health and safety policies and procedures, as
prescribed by government and legislation. Starbucks stores were frequently audited for food safety, in
accordance with the formal food safety management program. They also have a code of ethics that
specifies the desired conduct, as well as what to do when in predicaments that can cause ethical issues
in the workplace. The code, for example, explained what to do when gifts are received. Any gifts to
the value of more than R250 must be reported to the supervisors. The legally prescribed health and
safety protocols is an example of a _____ plan, with its specificity being _____.
a.
tactical, narrow
b.
operational, narrow
c.
operational, broad
d.
tactical, board
Question 2
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_____ refers to the strategy where an organisation disposes of a subsidiary once it has maximised
return from it, with the aim to maximise cash flow in the short run, regardless of the long-term effect.
a.
Liquidation
b.
Turnaround
c.
, Harvesting
d.
Divestiture
Question 3
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In the market environment's sub-environment of competition, _____ refer to the relative ease with
which new organisations can compete with established organisations in the same market.
a.
competitors
b.
substitute products
c.
bargaining power of competitors
d.
new entrants
Question 4
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The essence of _____ is to improve productivity, through customer satisfaction and employee
involvement.
a.
scientific
b.
bureaucratic
c.
total quality
d.
administrative
Question 5
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