CMN 212 Exam 1 Practice Questions With Correct Answers.

CMN 212 Exam 1 Practice Questions With Correct Answers.Organization - correct answer A social collectivity in which activities are coordinated in order to achieve both individual and collective goals. To coordinate activities some degree of structure is created to assist individuals in dealing with each other and the environment. Use of coordination mechanisms - correct answer As complexity of work increases, there is an ordering of coordination mechanisms: Low complexity: Direct Supervision Somewhat complex: Standardization High complexity: Mutual Adjustment Classical Organization metaphor of organization - correct answer Machine Principles of Classical Organization (Fayol and Weber) - correct answer 1. Organizational Structure: tends to be a hierarchy 2. Power in the Organization: managerial authority based on position/role 3. Rewards: money is primary motivator 4. Attitude: organization is more important than individual 5. Protections for Individuals: same rules for everyone Elements of Management in Classical Organizations - correct answer 1.Planning 2.Organizing 3.Commanding 4.Coordination 5.Control Benefits of classical organization - correct answer 1. High levels of efficiency and productivity 2. Brings specialized expertise to bear 3. Harnesses resources and people in service of larger goals of the organization Direction of communication flow in classical organizations - correct answer Vertical Components of Scientific Management - correct answer 1. There is one best way to do every job 2. Importance of proper selection of workers 3. Importance of training workers 4. Inherent difference between management and workers MUM Effect - correct answer Unwillingness to transmit unfavorable information upwards Command and control function - correct answer Purpose of communication is to give orders, monitor work, and ensure system functions as efficiently as possible; communication not related to work is not relevant unless it gets in the way of work Why is classical organization structure set up to limit communication? - correct answer 1. Unrestricted communication results in overload and distraction 2. Communication may introduce "friction" into the machine 3. Classical organization seeks minimum necessary communication 4. Formal channels, consciously planned 5. Structure is a substitute for communication Problems with written communication - correct answer *may be ambiguous or omit important details *no means of correcting misunderstandings Types of downward communication - correct answer 1. Clarity and accuracy of directions is stressed 2. Written mode of communication emphasized Types of upward communication - correct answer 1. Information employee needs to transmit to carry out work 2. Information about whether commands were followed 3. Information about problems 4. Ideas and suggestions about how to improve work Advantages of the Classical Approach - correct answer Efficiency It is fair (if run properly) You know who is in charge (clear lines of authority)