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AO Handboek opdracht Holy Hotels
AO Handboek voor de opdracht Holy Hotels. Uitgewerkte afdelingen zijn: hotel, restaurant, zwembad bijbehorend restaurant, sportvelden, financiële administratie en personeelszaken. Behorend bij het vak BIV/Horizontaal Toezicht 4.3
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Preview 4 out of 88 pages
Uploaded on
April 15, 2019
Number of pages
88
Written in
2018/2019
Type
Other
Person
Unknown
Book Title: De kern van de administratieve organisatie
Author(s): Mark Paur, Toine van Boxel
Edition: augustus 2014
ISBN: 9789001833954
Edition: 2
Institution
Saxion Hogeschool (Saxion)
Education
Accountancy / Bedrijfseconomie / Fiscaal Recht en Economie
Course
BIV/Horizontaal toezicht 4.3
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Holy Hotels
Vestiging Delden
Status: Aangevuld concept
,Inhoud
H1. Algemeen ................................................................................................................... 5
H1.2 Algemeen –Opzet .......................................................................................................... 5
H1.3 Algemeen – Beheer en onderhoud................................................................................ 5
H2. Organisatie................................................................................................................. 6
H2.1 Organisatie - Organogram ............................................................................................. 6
H2.2 Organisatie – Doelstellingen .......................................................................................... 6
H2.3 Organisatie – Overlegstructuur ..................................................................................... 6
H2.4 Organisatie – Relaties tussen de organisatieonderdelen .............................................. 7
H2.5 Organisatie – ERP systeem ............................................................................................ 7
H2.5.1 Omschrijving en werking ERP-systeem ................................................................... 7
H2.5.2 Voordelen van een ERP-systeem voor Holy Hotels ................................................ 7
H3. Hotel ........................................................................................................................ 10
H3.1 Typologie...................................................................................................................... 10
H3.2 Procesarchitectuur....................................................................................................... 10
H3.3 Voornaamste AO- risico’s ............................................................................................ 11
H3.3.1 Voornaamste fiscale risico’s.................................................................................. 11
H3.4 Beheersingsmaatregelen ............................................................................................. 11
H3.5 Relatiematrix................................................................................................................ 13
H3.6 Competentietabel ........................................................................................................ 14
H3.7 Werkinstructies en richtlijnen ..................................................................................... 15
H4. Restaurant ............................................................................................................... 18
H4.1 Typologie...................................................................................................................... 18
H4.2 Procesarchitectuur....................................................................................................... 18
H4.3 Voornaamste AO-risico’s ............................................................................................. 19
H3.3.1 Voornaamste fiscale risico’s.................................................................................. 19
H4.4 Beheersingsmaatregelen ............................................................................................. 19
H4.5 Relatiematrix................................................................................................................ 21
H4.6 Competentietabel ........................................................................................................ 23
H4.7 Werkinstructies en richtlijnen ..................................................................................... 24
H5. Zwembad ................................................................................................................. 28
H5.1 Typologie...................................................................................................................... 28
H5.2 Procesarchitectuur....................................................................................................... 28
H5.3 Voornaamste fiscale risico’s ........................................................................................ 29
H5.3.1 Fiscale risico’s zwembad ....................................................................................... 29
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, H5.3.2 Fiscale risico’s restaurant binnen zwembad ......................................................... 29
H5.4 Beheersingsmaatregelen ............................................................................................. 30
H5.4.1 Beheersingsmaatregelen voor het zwembad ....................................................... 30
H5.4.2 Beheersingsmaatregelen voor het restaurant binnen het zwembad................... 30
H5.5 Relatiematrix................................................................................................................ 32
H5.5.1 Relatiematrix zwembad ........................................................................................ 32
H5.5.2 Relatiematrix restaurant binnen zwembad .......................................................... 33
H5.6 Competentietabel ........................................................................................................ 35
H5.6.1 Competentietabel zwembad................................................................................. 35
H5.6.2 Competentietabel restaurant binnen zwembad .................................................. 36
H5.7 Werkinstructies en richtlijnen ..................................................................................... 38
H5.7.1 Werkinstructies en richtlijnen zwembad .............................................................. 38
H5.7.2 Werkinstructies en richtlijnen restaurant binnen zwembad ................................ 41
H6. Sportvelden.............................................................................................................. 45
H6.1 Typologie...................................................................................................................... 45
H6.2 Procesarchitectuur....................................................................................................... 45
H6.3 Voornaamste fiscale risico’s ........................................................................................ 46
H6.4 Beheersingsmaatregelen ............................................................................................. 46
H6.5 Relatiematrix................................................................................................................ 48
H6.6 Competentietabel ........................................................................................................ 50
H6.7 Werkinstructies en richtlijnen ..................................................................................... 52
Personeelszaken ............................................................................................................. 58
H7.1 Typologie...................................................................................................................... 58
H7.2 Procesarchitectuur....................................................................................................... 58
H7.3 Voornaamste fiscale risico’s ........................................................................................ 59
H7.4 Beheersingsmaatregelen ............................................................................................. 59
H7.5 Relatiematrix................................................................................................................ 60
H7.6 Competentietabel ........................................................................................................ 62
H7.7 Werkinstructies en richtlijnen ..................................................................................... 64
Financiële administratie ................................................................................................. 73
H8.1 Typologie...................................................................................................................... 73
H8.2 Procesarchitectuur....................................................................................................... 73
H8.3 Voornaamste fiscale risico’s ........................................................................................ 74
H8.4 Beheersingsmaatregelen ............................................................................................. 74
3
, H8.5 Relatiematrix................................................................................................................ 75
H8.6 Competentietabel ........................................................................................................ 77
H8.7 Werkinstructies en richtlijnen ..................................................................................... 78
Bijlage Organogram Holy Hotels ..................................................................................... 88
4