USPS window clerk Test Exam Questions With Verified Answers
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Course
USPS window clerk
Institution
USPS Window Clerk
USPS window clerk Test Exam Questions With Verified Answers
24 hour clock
end to end process to ensure mail is collected, distributed and delivered
Domestic Mail
Consists of items sent within the USA, its territories and possessions including APO/FPO Offices
Domestic Mail Manual (DMM)
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USPS window clerk Test Exam Questions With
Verified Answers
24 hour clock
end to end process to ensure mail is collected, distributed and delivered
Domestic Mail
Consists of items sent within the USA, its territories and possessions including APO/FPO Offices
Domestic Mail Manual (DMM)
Set forth the policies regulations and procedures governing domestic mail services
Internatonal Mail Manual (IMM)
Set forth the policies regulations and procedures governing International mail
Administrative Support Manual (ASM)
Contains policies and procedures for administrative and support functions within the postal services
Policy NET
All Manuals are available online via
F101 or F1
Our financial policies and accounting procedures are found in what manual?
Publications
Support subjects that cannot be fully addresses in manuals or handbooks are?
What manual contains information on when to fly the POW flag (Prisioner of war)
Administrative Support Manual
Does the Post Office provide a U.S. flag to Veterans for a fee?
No, it's free for Burial of Veterans
What is the official Source of update to postal policies and procedures? How often is it printed?
Postal Bulletin, Bi-weekly
Where do we find a list of lost or stolen MO's?
Postal Bulletin and POS One
What is our postal website?
WWW.USPS.COM
Postal Service ________________ are available online and provide guidance on regulations for
Domestic/ International/ Administrative/Personal fields Support.
, Directives
Priority Mail Domestic is delivered in ?
2-3 days
Any mailable item that weighs 13 ounces or less is?
FIRST CLASS MAIL
What class of mail does the post office have monopoly on?
FIRST CLASS LETTER MAIL
Global Express Guarantee (GXG) is shipped in?
1-3 days
Needs are the driving force behind a customers willingness to interact with you, learn about products
and make a purchase commitment
NEED SATISFACTION SELLING
No mailpieces can weigh more than ____ Lbs. or measure more than _____inches except, Standard
Post, can measure up to _____inches
70 Lbs, 108 inches, 130 inches.
What Does EDDM stands for?
EVERY DOOR DIRECT MAIL- Advertise small business at retail.
Name the Service Class of Mail that delivers in 1-2 business days
PRIORITY EXPRESS MAIL
What surcharge applies to items/parcels that measure more than 108 but not more than 130 inches?
OVERSIZE/PARCEL POST (STANDARD POST)
PS Form 3816 COD collect deliver must show
The article number
If more than 3 Cod articles are mailed at one time the mailer may use PS form?
PS FORM 3816-AS
Dimensional weigh pricing applies only for _________ _______ and zones ___-___?
Prioriry Mail and Zone 5-8
Would anything mailed in a priority mail Box flat rate is ever subject to DIM weight or balloon?
NO
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