CMAA NHA CERT QUESTIONS AND ANSWERS

A patient receives an explanation of benefits stating services will not be covered because out-of-pocket medical expenses have not been met. The amount owed is defined as which of the following? - Answer-deductible amount must be met before the insurance carrier will cover any medical expenses. A medical administrative assistant is performing patient check-out at the end of a new patient appointment. Which of the following forms should the assistant provide a patient to obtain previous health history documents? - Answer-medicaL records release form is provided to the patient at check-out and is signed by the patient to authorize losure of previous health history documents Which of the following actions should a medical administrative take when processing critical mail for a provider who is out on vacation? - Answer-Consult with an on-call about the mail A medical administrative assistant is preparing to mail a medical device to a patient. Which of the following types of extra services should the assistant use to ensure the package has protection against loss or damage of up to $5000 - Answer-Insured mail Certificate of mailing - Answer-certificate of mailing provides evidence of mailing A medical administrative assistant is providing a patient with a checklist from the CDC about ways to reduce the risk for falls. The assistant should identify that which of the following recommendations is included on the checklist? - Answer-Improve lighting in the home a medical administrative assistant wants to use a computerized system that will monitor usage and availability of supplies. Which of the following systems served this purpose? - Answer-inventory control system A medical administrative assistant should recognize that which of the following abbreviations is correct according to The Joint Commission's "Do NOt Use" list due to potential confusion with other abbreviations - Answer-PO