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P1 explain the role of effective communication and interpersonal interaction in a health and social care context
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10204239The Role of Effective Communication and Interpersonal
Interaction in a Health and Social Care Setting
On a daily basis, we speak, talk and interact with people around
us. This is called communication, it is a way to send messages
across different people or a group of people. Communication is
important because we use this on our daily routine. This
assignment will talk about the importance of communication in
health and social care, different forms of communication and the
role it plays in a health and social care context. It will discuss the
advantages if communication is used effectively and the
disadvantages if it not, this will explain and prove how important
communication is.
There are many different health and social care services which offer us a
range of care, such as schools, nurseries, dentist, doctors, hospital, GP
surgeries, counselling, nursing homes, residential care homes, hostels,
home careers, health centres, community centres, physiotherapists, youth
workers, social workers, charities (e.g.; NSPCC).
Contexts of Communication
Good communication in health and social care is essential between
colleagues and also between care workers and service users. It’s
important between service users in order to get to know the needs of a
service user, to get to know the person, to find out their likes and dislikes,
to find out how to talk to them (formally or informally), to find out how
they are feeling and what you can do to improve it, and also to talk about
what’s happening in their lives. Effective communication between
colleagues is also important as it is used to pass on information about a
patient, keep a log of what’s happened, find out a problem and to keep
regular updates on a service user.
One-to-One Communication is when 2 individuals write or speak to each
other, this type of communication can be formal or informal depending on
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