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NHA MEDICAL ASSISTANT (CCMA) CERTIFICATION PRACTICE TEST 2.0 (150
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NHA MEDICAL ASSISTANT (CCMA)CERTIFICATION PRACTICE TEST 2.0 (150
QUESTIONS)
The laboratory report on a patient indicates a hemoglobin level of 7g/dL. Which
of the following is the first action for the medical assistant to take? Notify patient,
Inform the patient, Record the results in the medical record, Repeat the test to
insure accuracy. - CORRECT ANSWER-Notify the Provider ( Because the results
indicate a critically low level of hemoglobin level, the assistant should notify the
provider).
A medical assistant is preparing a patient to have cryosurgery following an
abnormal Papanicolaou test. Which of the following statements should the
assistant make to explain the procedure? Cyrosurgery is a laser surgery that kills
the abnormal cells, involves a probe that cauterizes and kill abnormal cells,
involves an extremely cold probe to freeze and kill abnormal cells. - CORRECT
ANSWER-"Cryosurgery involves an extremely cold probe to freeze and kill
abnormal cells."
(This is an accurate description of cryosurgery, which involves a low-temperature
probe to freeze tissue to destroy abnormal cells.
Which of the following dressing should la medical assistant use on a
partial-thickness burn? skin closure application, non adherent dressing,
lubricated mesh gauze, sterile gauze dressing - CORRECT
ANSWER-Nonadherent dressing
(This type of dressing allows the wound to be exposed to air and heal).
Which of the following positions is appropriate for a pelvic examination?
lithotomy, prone, supine, high flowers - CORRECT ANSWER-Lithotomy Position
A medical assistant receives a call from a patient requesting a refill for fentanyl
patches for chronic pain. Which of the following actions should the assistant
take? call the prescription in to the patient's pharmacy, tell the patient to schedule
an office visit, fax the prescription to the patients pharmacy, refer the patients
, request to the provider. - CORRECT ANSWER-Refer the patients's request to
the provider.
(The assistant should recognize the fentanyl as a Schedule || drug that requires a
written prescription from the provider. The first step when reviewing a refill
request is to contact the provider.
A medical assistant is preparing to create a report about patient who have a
family history of breast cancer. Which of the following types of software will allow
the assistant to sort, retrieve, and combine information for this report? accounting
and billing, appointment scheduling, word processor, data base management -
CORRECT ANSWER-Database management
(The assistant should use database management system to sort and retrieve
information quickly . A database allows the assistant to track specific information
and create customized applications to sort the information and create reports.
A medical assistant receives a telephone call form a patient who is hesitant about
discussing a new medical concern unless the conversation is with a provider. The
assistant should use which of the following techniques to address the patients
reluctance? tell the patient he has nothing to worry about, ask the patient why he
does not trust the assistant, use reflective statement to recognize patient
concerns, provide examples of other patients who has similar concerns -
CORRECT ANSWER-Use a reflective statement to recognize the patients'
concerns.
(Reflection is an active listening technique that demonstrates to the patient that
the assistant is listening to what is being said and is taking the patients feelings
into consideration. The assistant should use this communication technique to
express recognition of the patients concerns).
Which of the following items in a medical office are considered administrative
office supplies? computers, telephones and chairs | letterhead , envelopes, and
business cards | exam paper, stethoscope, and otoscope | File cabinets, storage
bins, and shelves for record. - CORRECT ANSWER-Letterhead, envelopes, and
business cards
(Letterhead, envelopes, business cards, stationary, copy paper, pens and pencils
are considered administrative office supplies necessary for the admin of the
practice).
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