Assessment 4
Open course index
Started on Saturday, 27 April 2024, 1:07 PM
State Finished
Completed on Saturday, 27 April 2024, 2:56 PM
Time taken 1 hour 49 mins
Marks 35.00/40.00
Grade 87.50 out of 100.00
Question 1
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Question text
“The fact that information plays such a crucial role in this industry and the perishability
of its products can make it easy for people to claim that the company did something
wrong and caused them harm”. Which force impacting tourism does the scenario
describe?
a.
Income level forces.
,b.
Legal forces
c.
Political forces.
d.
Education forces.
Question 2
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Fred and his wife visit a country lodge in Mbombela and the manager of the
establishment tells Fred that the eggs in his delicious English breakfast are locally
sourced free-range eggs farmed by Mam Mavis who has her own small egg farming
business. Which of the forces impacting tourism is the manager illustrating to Fred?
a.
Consumer rights forces.
b.
Legal forces.
c.
Political forces.
d.
Social and cultural forces
Question 3
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What are customers who visit religious retreats actually paying for?
a.
A novel experience.
b.
Relaxation and spiritual enlightenment
, c.
Good customer service.
d.
A space to enhance their overall physical fitness.
Question 4
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Which is the fastest growing segment in South African tourism, which may include
wildlife safaris in East Africa, visits to endangered rainforests and whale-watching
holidays?
a.
Couples only market.
b.
Ecotourism
c.
Visiting sites associated with popular culture.
d.
Wildlife market
Question 5
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Question text
Read the following statements and identify which of them is an accurate illustration of
Maslow's self-actualisation needs?
a.
Are the employees friendly? Do they make customers feel comfortable?
b.
Do the employees treat customers as individuals? Do they demonstrate appreciation for
my patronage?
c.
How will this product add value to my experience or improve my understanding of the
world?
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