What are 6 issues that may lead to a recheck after unsuccessful troubleshooting?
Blurry vision, Eye strain, Prolonged headaches, Frequent squinting, Shutting one eye, Holding the glasses
away from the set vertex distance
How do you introduce yourself to a patient?
"Hello, my name is , and I am the Certified Optometric Technician. I will be performing the
pre- test screenings for the doctor today"
Should you ask the patient how they would like to be addressed?
Yes. Failing to use the patients preferred name may be viewed as disrespectful
The tone of voice we use is responsible for what percent of the message we are sending?
35-40%
True or false: you should maintain eye contact to show the patient you are listening
,True
True or false: you should multitask while talking to the patient
False
True or false: you should speak in mono-tone throughout the patients visit
False
True or False: You should use hand gestures as a way of communicating
True
True or False: You should take notes when necessary to keep information orderly and accurate
True
True or False: if the patient has difficulty following instructions you should raise your voice
False
True or False: You should always have your lab coat and name tag on
True
True or false: You should stand with your hands on your waist
False
,True or false: You should sit during the entire pre-testing process
False.
Should you provide results to the patient?
No. Do not provide results to the patient
If the patient asks what the results show or how they did, what should you say?
"The doctor will review the results with you during the exam"
Why shouldn't you say "good" or "perfect" when completing the screenings?
The patient could interpret this as a diagnosis
What should you say instead of "good" or "perfect?
"Thank you"
Should you ever comment of the patient's screening results. whether good or bad?
Nope. Never comment on a patients screening results
What is a phoropter used for ?
Used to manually determine refraction. Determines prescription
, Ophthalmic Slit Lamp defintion
A microscope with a bright light
What does the Ophthalmic Slit Lamp do?
Gives the doctor a closer look at the different structures at the front of the eye and inside the eye
What is a key tool in determining the health of your eyes are detecting disease?
Ophthalmic Slit Lamp
ophthalmoscope (awf-THAL-mah-SKOHP) definition
Used to examine the interior of the eye
How does an ophthalmoscope work?
The combination of a light source and built-in mirrors
What is the part of the eye an ophthalmoscope examines most
The retina
What does retinoscope measure?
RET-in-aw-SKOP
Measure refractive error
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