What is the primary objective of strategic management in healthcare
organizations?
A) To maximize patient satisfaction
B) To improve operational efficiency
C) To achieve a sustainable competitive advantage
D) To comply with regulatory requirements
Question 2:
Which of the following is a key component of a healthcare
organization's mission statement?
A) Financial performance
B) Commitment to patient care
C) Technological innovation
D) Employee benefits
Question 3:
In a SWOT analysis, which of the following would be considered an
internal factor?
A) Organizational culture
B) Market competition
C) Economic trends
D) Technological advancements
Question 4:
,What is the purpose of conducting a PEST analysis in the context of
healthcare management?
A) To assess internal strengths and weaknesses
B) To evaluate patient satisfaction levels
C) To analyze external macro-environmental factors
D) To develop marketing strategies
Question 5:
Which of the following best describes "evidence-based management"
in healthcare?
A) Making decisions based on intuition and experience
B) Implementing policies that comply with regulations
C) Using the latest technological innovations
D) Applying the best available evidence from research to management
decisions
Question 6:
What is the main goal of Lean management in healthcare?
A) To reduce the number of staff
B) To eliminate waste and improve process efficiency
C) To increase marketing efforts
D) To expand healthcare facilities
Question 7:
Which financial statement provides a snapshot of a healthcare
organization's financial position at a specific point in time?
A) Income statement
B) Cash flow statement
, C) Balance sheet
D) Statement of changes in equity
Question 8:
What is the primary focus of Total Quality Management (TQM) in
healthcare?
A) Increasing market share
B) Continuous improvement of processes and patient care
C) Reducing healthcare costs
D) Expanding services
Question 9:
Which of the following is a common tool used in project management
to visualize the sequence of tasks?
A) SWOT analysis
B) Gantt chart
C) PEST analysis
D) Balanced scorecard
Question 10:
What does the term "benchmarking" refer to in the context of
healthcare management?
A) Setting financial targets
B) Comparing an organization's performance with best practices
C) Conducting patient satisfaction surveys
D) Developing strategic plans
Question 11:
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