C721 MGMT 4400 Change Management Final Assessment Guid e Q & A 2024 1. Which of the following best defines the Lewin's Change Management Model? A. A model that focuses on six different steps to execute organizational change. B. A model emphasizing the importance of unfreezing, changing, and refreezing in the change process. C. A model emphasizing the importance of employee morale during times of change. D. A model that prio ritizes cost -effectiveness in change initiatives. Answer : B. The Lewin's Change Management Model emphasizes the importance of unfreezing the current state, implementing the change, and then refreezing the new state to make it permanent. This model is widel y used in change management processes. 2. When a company implements a large -scale change initiative that impacts multiple departments and processes, what is this type of change known as? A. Incremental change B. Transformational change C. Individual change D. Structural change Answer : B. Transformational change involves major alterations throughout an organization, impacting multiple departments and processes. This type of change is typically disruptive but necessary for organizations to adapt to new market conditions. 3. Which of the following is NOT a common reason for resistance to change in organizations? A. Fear of the unknown B. Lack of communication about the change C. Alignment with organizational goals D. Loss of job security Answer : C. Alignment wi th organizational goals is a factor that can actually reduce resistance to change. When employees understand how the change supports the overall objectives of the organization, they are more likely to accept and embrace the change. 4. In the context of cha nge management, what does the term "Change Agent" refer to? A. The individual or group responsible for implementing the change initiative. B. The employees who resist the change within an organization. C. The external consultants hired to provide guidance on change. D. The customers impacted by the organizational change. Answer : A. A Change Agent is the individual or group within an organization responsible for driving and implementing the change initiative. Change agents play a crucial role in communicatin g the need for change and managing the transition process. 5. Which of the following is a key element of Kotter's 8 -Step Change Model? A. Creating a sense of urgency B. Implementing quick fixes without long -term planning C. Minimizing communication with employees D. Focusing solely on the technical aspects of change
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller emiliophd. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.49. You're not tied to anything after your purchase.
