CMN 3V Exam #1 || with 100% Accurate Solutions.

explicit rules correct answers someone has clearly articulated them as direct expectations for communicate behavior implicit rules correct answers almost everyone in a certain social group knows without formally expressing language correct answers structure if system of symbols use for communicating content dimensions correct answers literal info being communicated by the message ("printers out of paper"=no paper) relational dimensions correct answers signals about the nature of the relationship in which they share ("telling supervisor u are worry about next quarter's sales projection" = u are comfortable to share feelings with supervisor") metacommunication correct answers communication about communication dynamic correct answers constantly changing and evolving as people send, receive and interrupt downward communication correct answers Communication from a superior to a subordinate upward communication correct answers communication from subordinates to superiors lateral communication correct answers communication among peers or colleagues relatively equal position formality correct answers protocols, rules, structure and politeness Rapport correct answers sense of harmony, goodwill and caring among people (one of the best way to build trust) post-trust era correct answers the degree to which others believer or trust in you. the public overwhelmingly views businesses as operating against the public's best interests, and the majority of employees view their leaders and colleagues skeptically self-monitoring correct answers awareness of one's behavior and how it affects others cognitive complexity correct answers ability to consider a variety of explanations and understand a given situation in multiple ways empathy correct answers ability to be "other oriented" and understand other people's thoughts and feelings