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5.3 Effectief samenwerken. Cijfer 8.0
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Een uitwerking van de module: 5.3 Effectief samenwerken en behaald met een mooi cijfer, namelijk: 8.0
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20235.3 Effectief samenwerken
Nando Boots
Leercoach: Michelle Peppel
21-6-2023
,Inhoudsopgave
Inleiding................................................................................................................................................... 3
Hoofdstuk 1 Groepsdynamiek ................................................................................................................ 4
1.1 Ontstaansgeschiedenis van het team ........................................................................................... 4
1.2 De gemeenschappelijke doelen binnen ons team ........................................................................ 4
1.3 De cohesie binnen ons team ......................................................................................................... 5
1.4 De verschillende rollen binnen ons team volgens Belbin ............................................................. 5
1.4.1 Belbin zelftest......................................................................................................................... 7
1.5 de taakgerichte determinanten die een rol spelen in deze groep................................................ 7
1.6 De sociaal-emotionele determinanten die een rol spelen in deze groep..................................... 7
1.7 De fase van groepsontwikkeling en kenmerken van samenwerking ............................................ 8
1.7.1 Samenwerking binnen het team ............................................................................................ 8
1.8 De gelaagdheid communicatie...................................................................................................... 9
1.8.1 Een voorbeeld in de praktijk op inhoudsniveau en betrekkingsniveau; ................................ 9
1.8.2 Een voorbeeld in de praktijk van coderen en decoderen; ..................................................... 9
1.8.3 Een voorbeeld in de praktijk van non-verbale en verbale communicatie ............................. 9
1.9 Diskwalificatie ............................................................................................................................. 10
1.9.1 Voorbeeld diskwalificatie binnen het team ......................................................................... 10
1.10 Conclusie ................................................................................................................................... 10
Hoofdstuk 2 Omgaan met conflicten .................................................................................................... 10
2.1 Ontstaan conflict ......................................................................................................................... 10
2.2 Analyse van het conflict .............................................................................................................. 11
2.3 Afweermechanismes in het conflict............................................................................................ 12
2.4 De verschillende manieren van communiceren ......................................................................... 12
2.5 De gevolgen van de conflictsituatie ............................................................................................ 13
2.6 Eigen gedrag in dit conflict .......................................................................................................... 13
2.6.1 Reflectie op gespreksvaardigheden ..................................................................................... 14
2.6.2 Aspecten van diversiteit tussen teamleden ......................................................................... 14
2.6.3 Reflectie op eigen stijl van communiceren .......................................................................... 15
Hoofdstuk 3 Verbeteren samenwerking ............................................................................................... 15
3.1 Opbouwen van de werkrelatie ................................................................................................... 15
3.2 Bevorderen directe communicatie ............................................................................................. 16
3.3 Afspraken over het uiten van emoties ........................................................................................ 16
3.4 Normen, waarden en belangen inventariseren .......................................................................... 16
3.5 Evaluatie verbetervoorstellen..................................................................................................... 17
Bibliografie ............................................................................................................................................ 19
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