Exam (elaborations)
ServiceNow CIS-ITSM Certification Exam Sample Questions
- Course
- Institution
ServiceNow CIS-ITSM Certification Exam Sample Questions
[Show more]
Seller
Follow
modockochieng06
Content preview
ServiceNow CIS-ITSM Certification ExamSample Questions
01. A record is added to the _______ table each time a Knowledge article is viewed.
The record includes fields to identify the user who viewed the article and whether the
article was attached to a Task.
a) Knowledge Use [kb_use]
b) Knowledge Feedback [kb_feedback]
c) Knowledge [kb_knowledge]
d) Knowledge Search Log [ts_query_kb] - ANS-Answer:
a) Knowledge Use [kb_use]
02. What can you use to explore the CMDB hierarchy and table definitions?
a) CI Manager
b) CMDB Manager
c) CMDB Schema
d) CI Class Manager - ANS-Answer:
d) CI Class Manager
03. Which field on a Configuration Item (CI) may be used to route Incidents to the
appropriate group to quickly resolve Incidents related to the CI?
a) Assignment Group
b) Support Group
c) Change Control
d) Managed By - ANS-Answer:
b) Support Group
04. A parent Incident is updated to reflect a new Assignment Group, Work Notes, and
related Problem. Corresponding field updates to child Incidents include ________.
a) Assignment Group, Work Notes, and related Problem
b) Assignment Group and Work Notes
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller modockochieng06. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
76669 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now