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SN Software Asset Management Certification
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SN Software Asset Management Certification
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SN Software Asset ManagementCertification
A scheduled job, Download software content: Downgrade Rights, triggered on a weekly
basis, gets the downgrade rights from the Software Asset Management Content Service
and pushes the data to the Downgrade Rights table. What is the name of the table? -
ANS-[samp_dmap_downgrade_model]
Bring Your Own License on the SAM application helps what? - ANS-1. Automatically
discover software licenses across on-premise and cloud environments such as AWS
and Azure.
2. Determine software compliance across your hybrid infrastructure for Microsoft SQL
Server and Microsoft Windows Server.
3. Provide advanced support for optimization through Cloud Special Rights such as dual
use rights, edition flexibility, and unlimited virtualization.
4. Perform remediation when software is out of compliance
Covered assets for licenses are tracked where? - ANS-In software entitlements
Create a file import to add software installs to the software install table, which will then
create the necessary discovery models - ANS-.
Create entitlements for software models, then run reconciliation again to have it show
up in the license workbench - ANS-.
Custom software products are created where and stored on what table? - ANS-Created
in Software Asset > Administration > Custom Products and stored in the Custom
Software Product [samp_custom_sw_product] table
Describe the Software Asset Management Administrator (sam_admin) role. - ANS-This
role has full access to the Software Asset Management application. This role is required
to import entitlements, manage reclamation rules, run reconciliation, create custom
products and pattern normalization rules, set up Content Service, and other
administrative features
Describe the Software Asset Management Developer (sam_developer) role? -
ANS-Writes scripts on the platform, comparable to the script-writing privileges granted
to a sys_admin. Users with this role must be trained ServiceNow administrators.
,Describe the Software Asset Management User (sam_user) role. - ANS-This role has
access to all Software Asset Management features except administrative.
If Software Spend Detection is installed, this role has access to all Software Spend
Detection features except financial transaction data import and Content Service setup.
Downgrade rights correspond to what? - ANS-Discovery map
Downgrading software is the process of ?? - ANS-Purchasing license rights for one
version of a software product but using an earlier version
During the normalization process, SAM populates which fields with normalized values? -
ANS-1. Publisher
2. Product
3. Version
Explain Software Discovery and normalization - ANS-1. Defining the data needed to
support a SAM process
2. Identifying sources for the data
3. Loading the data into ServiceNow's data structure
How are the software assets optimized? - ANS-Using Strategic Conformance
How can SAM mobile app users view a list of both installed software and subscription
software? - ANS-Navigate to My Items > My Assets > Software
How does content service work? - ANS-After you submit your unnormalized discovery
models, the ServiceNow content team researches the new discovery data and
anonymously supplies updates to the Central Software Library, which ServiceNow
makes available to all SAM customers
How does Discovery store the installation data it returns from a scan? - ANS-The table
structure for managing software installation data is modified and the following tables are
created:
1. Software Discovery Model [cmdb_sam_sw_discovery_model]
2. Software Model [cmdb_software_product_model]
3. Software Installation [cmdb_sam_sw_install]
, How does software spend detection application work? - ANS-1. Import financial data
from your financial systems to capture a wide variety of business-led IT spending.
2. Predictive Intelligence labels transactions as software and matches to a publisher.
3. Discover shadow software purchases, inefficient spend outside enterprise
agreements, and overlapping or redundant functionality to gain control of unmanaged
software.
How is the Engineering License Manager application accessed? - ANS-Software Asset
> Engineering License Overview
How is the SaaS License Management dashboard accessed? - ANS-Software Asset >
SaaS Overview
How is the SAM Subscription Dashboard accessed? - ANS-Software Asset > Office 365
& Adobe Cloud
How is the Software Asset Analytics dashboard accessed? - ANS-Software Asset >
Overview
How to access the Overlapping Software dashboard? - ANS-Software Spend Detection
> Overlapping Software
How to access the Software Spend Detection Overview Dashboard? - ANS-Software
Spend Detection > Overview
How to source a request? - ANS-1. From existing available rights (add allocation)
2. Create a purchase order from a vendor
If software asset properties flag set to create software models upon running a
reconciliation, then we'll be able to see the output in license work bench. - ANS-.
If software is NOT COMPLIANT, what does that mean? - ANS-That there are no
entitlements
In SAM reconciliation, it is important to have the right discovery models to what??? -
ANS-The right software models
In the SAM license workbench, what is the License Metric Results tab? - ANS-It
includes the rights owned and rights used for each software entitlement license metric
related to the software model
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