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(UMGC) NURS 452 Complex Healthcare Systems Final Exam Guide Q & A 2024 $17.63   Add to cart

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(UMGC) NURS 452 Complex Healthcare Systems Final Exam Guide Q & A 2024

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(UMGC) NURS 452 Complex Healthcare Systems Final Exam Guide Q & A 2024(UMGC) NURS 452 Complex Healthcare Systems Final Exam Guide Q & A 2024(UMGC) NURS 452 Complex Healthcare Systems Final Exam Guide Q & A 2024

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  • June 3, 2024
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NURS 452

Complex Healthcare Systems

Final Exam Guide

Q&A

2024

, 1. Multiple Choice: Which model of quality improvement focuses on the
systematic elimination of waste and inefficiency?

a) Six Sigma

b) Lean methodology

c) Total Quality Management

d) Continuous Quality Improvement

Correct Answer: b) Lean methodology

Rationale: Lean methodology is centered around the elimination of
waste within a system, which aligns with the principles of quality
improvement in healthcare.



2. True/False: The Plan-Do-Study-Act (PDSA) cycle is a one-time process
used for quality improvement.

Answer: False

Rationale: The PDSA cycle is a repetitive four-step management
method used in business for the control and continuous improvement of
processes and products.



3. Fill-in-the-Blank: The ________ is a method used to identify the root
causes of faults or problems.

Correct Answer: Fishbone diagram (also known as Ishikawa or cause
and effect diagram)

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