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Strategisch Marketingplan ''Wildlands Adventure Zoo''

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Dit strategisch marketingplan is geschreven als opdracht voor de minor NIMA A . Dit plan was onderdeel van NIMA B1. Voor dit plan heb ik gekozen voor de dierentuin / themapark Wildlands in Emmen. Het plan is compleet en beschikt over alle onderdelen die erin horen. Cijfer 8,5.

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  • June 12, 2019
  • 40
  • 2018/2019
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WILDLANDS ´´Adventure Zoo Emmen´´




Bouwman
Minor NIM
Docent: M

, 1



Voorwoord

Dit strategische marketingplan is tot stand gekomen tijdens de minor NIMA A+. Deze minor volg ik
aan de Hanzehogeschool in Groningen. Het strategisch marketingplan is gebaseerd op Adventure Zoo
Wildlands in Emmen. Ik heb hiervoor gekozen omdat Wildlands de laatste tijd erg veel in het nieuws
komt, hierdoor vind ik het erg toepasselijk om op onderzoek uit te gaan.

Door middel van het bestuderen van de literatuur ‘’Kernstof B’’ en het volgen van de hoor- en
werkcolleges heb ik de kennis vergaard die ik verwerkt heb in het plan.

Bij deze wil ik Marian Huizinga bedanken voor haar begeleiding tijdens het schrijven van dit
strategisch marketingplan.

Veel leesplezier!




Strategisch Marketingplan | Tim Bouwman | 360876

, 2




Inhoud
Voorwoord.............................................................................................................................................1
1. Inleiding..............................................................................................................................................4
1.1 Geschiedenis Wildlands................................................................................................................4
1.2 Missie en Visie..............................................................................................................................4
1.3 Business definition........................................................................................................................5
1.4 Voorlopig centraal probleem........................................................................................................6
2. Externe analyse..................................................................................................................................7
2.1 Afnemersanalyse..........................................................................................................................7
2.2 Concurrentieanalyse.....................................................................................................................8
2.2.1. Identificatie belangrijkste concurrenten..............................................................................8
2.2.2. Competitieve benchmark....................................................................................................11
2.3 Marktanalyse..............................................................................................................................11
2.3.1. Vijfkrachtenmodel..............................................................................................................12
2.3.2. Relevante trends en ontwikkelingen..................................................................................13
2.3.3. Relevante DESTEP-analyse..................................................................................................14
2.4. Kansen en bedreigingen............................................................................................................16
3. Interne analyse.................................................................................................................................16
3.1 Marketingstrategie.....................................................................................................................16
3.1.1. Marktbewerkingsstrategie van Porter................................................................................16
3.1.2. Klantwaardenstrategie van Treacy en Wiersma.................................................................16
3.1.3. Marketingdoelstelling.........................................................................................................17
3.1.4. Huidige marketingmix.........................................................................................................17
3.2 Positionering...............................................................................................................................19
3.2.1. Positioneringsgrafiek..........................................................................................................19
3.2.2. Klantgroepenanalyse..........................................................................................................20
3.3 Organisatieanalyse......................................................................................................................20
3.3.1. 7s Model.............................................................................................................................21
3.3.2. Core competence................................................................................................................22
3.4 Financiële analyse.......................................................................................................................22
3.5 Sterkten en zwakten...................................................................................................................23
4. SWOT-analyse...................................................................................................................................23
4.1 Ingevulde SWOT-analyse............................................................................................................23
4.2 Confrontatiematrix.....................................................................................................................24



Strategisch Marketingplan | Tim Bouwman | 360876

, 3


4.3 Centrale probleem......................................................................................................................26
5. Strategische keuze en doelstelling....................................................................................................26
5.1 Strategische keuzes....................................................................................................................27
6. Strategisch plan................................................................................................................................30
6.1 Concurrentiestrategie.................................................................................................................30
6.2 Groeistrategie.............................................................................................................................31
6.3 Klantwaardenstrategie...............................................................................................................31
6.4 Positionering...............................................................................................................................31
7. Operationeel marketingplan.............................................................................................................32
7.1 Marketingmix..............................................................................................................................32
7.1.1. Product...............................................................................................................................32
7.1.2. Prijs.....................................................................................................................................33
7.1.3. Plaats..................................................................................................................................33
7.1.4. Promotie.............................................................................................................................33
7.2 Operationele doelstellingen.......................................................................................................34
7.3 Financiële prognose....................................................................................................................34
7.4 Evaluatie en bijsturing................................................................................................................35
8. Conclusie..........................................................................................................................................36
Bijlagen.................................................................................................................................................37
Bibliografie...........................................................................................................................................38




Strategisch Marketingplan | Tim Bouwman | 360876

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