Exam (elaborations)
NIGP-CPP Bridge - Focus Area 6_ Leadership 2
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NIGP-CPP Bridge - Focus Area 6_ Leadership 2
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NIGP-CPP Bridge - Focus Area 6:Leadership 2
Communicating with Suppliers - ANS-Hiring RFP legal experts, workshops of RFP, IFB
processes, publishing policies, solicit input, and development of handbooks are
examples of what
High-performance entities - ANS-entities continually seek to deliver quality products and
services, provide outstanding customer service, and maintain sound financial
performance within the constraints of the entity's internal and external environment
Media - ANS-It important to be factual, truthful, and never attempt to cover up an actual
instance of malfeasance when dealing with this group. The story may grow legs.
policy manual - ANS-a manual that explains a facility's rules and regulations
Procedural Manual - ANS-Detailed manual used as a form of written communication
about the office components
Reason for training - ANS-To be use when a performance appraisal indicates that
performance improvement is needed;
To "benchmark" the status of improvement so far in a performance improvement effort;
To be included as part of an overall professional development program;
To be used as a part of succession planning to help an employee be eligible for a
planned change in role in the entity; or
To "pilot", or test, the operation of a new performance management system.
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