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MGT101 CHAPTER 11.
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Exam of 19 pages for the course EMSIC - Michigan Study Guide at EMSIC - Michigan Study Guide (MGT101 CHAPTER 11.)
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MGT101 CHAPTER 11C - CORRECT ANSWER-1) As a process, leadership can be defined as:
A) the practice of empowering employees to participate in organizational decision
making.
B) the set of characteristics attributed to individuals who are perceived to be
leaders.
C) the use of noncoercive influence to shape an organization's goals.
D) the ability to assess business process performance.
E) the ability to adjust to and understand the changes in a workplace.
E - CORRECT ANSWER-1) As a property, leadership can be best defined as:
A) the practice of empowering employees to participate in organizational decision
making.
B) a set of belief that supports the practice of interpersonal risk taking in teams.
C) the ability to shape employee behavior without using force.
D) the ability to adjust to and understand changes in the workplace.
E) a set of characteristics found in people who can influence the behavior of
others.
D - CORRECT ANSWER-1) Which of the following is an example of a good
leader in the context of business?
A) A person who relies on force to lead people
B) A person who disobeys authority
C) A person who is a dictator
D) A person who can influence others
E) A person who is efficient and does not delegate his or her duties
B - CORRECT ANSWER-1) Christine is in charge of managing the marketing
team at her office. To be an efficient leader, she should:
A) affect the behavior of others only through coercion.
B) use her power only in ways that are ethical.
C) defy all forms of authority.
D) engage in freeriding.
E) encourage instances of groupthink.
,B - CORRECT ANSWER-1) When leaders decide to either give salary increases
to their employees or withhold any salary increases, which of the following types
of power do they exercise?
A) Coercive
B) Reward
C) Informal
D) Expert
E) Referent
E - CORRECT ANSWER-1) Punishment involves the use of _____ power.
A) legitimate
E) reward
C) referent
D) expert
E) coercive
A - CORRECT ANSWER-1) Karl is fond of saying, "Remember, half the doctors
you see graduated in the bottom of their class." Karl is attempting to limit the
_____ power of physicians
A) expert
B) legitimate
C) referent
D) rewarded
E) coercive
E - CORRECT ANSWER-1) Bullies in the workplace use sarcasm, humiliation,
and fear to influence others. This is a form of _____ power.
A) expertB) legitimateC) referentD) rewardE) coercive
E - CORRECT ANSWER-1) Which of the following is NOT a possible reward for
a manager to use who wants to exercise effective reward power with his or her
subordinates?
A) A cash bonusB)
A recommendation for promotion
C) An interesting job task
D) A salary increase
E) A standard reward for everyone
, C - CORRECT ANSWER-1) The more a manager uses coercive power, the more
likely he is to encourage _____.
A. sympathy.
B. good will.
C. resentment.
D. cordiality.
E. tolerance.
D - CORRECT ANSWER-1) A supervisor's frequent use of coercion involves the:
A) use of distortion.
B) use of extinction.
C) use of positive reinforcement.
D) loss of leadership.
E) loss of persuasion.
A - CORRECT ANSWER-1) One of the reasons Steve Jobs was very successful
at Apple was his charisma. From this observation, we can infer that he had
_____ power.
A) referent
B) reward
C) legitimate
D) coercive
E) expert
A - CORRECT ANSWER-1) When an organization promotes someone, it sends
a signal to everyone that the person is competent. This gives the person _____
power
A) legitimate
B) technological
C) reward
D) referente
E) coercive
C - CORRECT ANSWER-1) A news producer has the authority to choose which
reporter will get to cover important news items and which reporter will cover trivial
news items. The news producer uses this authority to recognize the hard work of
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