Exam (elaborations)
HAS 108F Unit 1_ Referral Management.
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HAS 108F Unit 1_ Referral Management.
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HAS 108F Unit 1: Referral ManagementWhat is a referral? - ANS-This is a request to evaluate, treat, and assume care for the
patient's condition
What is the ATC standard for a Routine Referral? - ANS-28 days from the time the
referral was written
What are the two tracks for a referral process? - ANS-1. Appointment available in the
MTF
2. Appointment NOT available in the MTF
Who will order the referral in CHCS/AHLTA before the end of the patient encounter? -
ANS-The provider
What will the RMC do after receiving the referral? - ANS-1. Verify the patient's eligibility
2. Verify the patient's contact information
What information will the RMC provide the patient regarding their referral? - ANS-1.
DIRECTION for booking the referral appointment
2. NUMBER of authorized visits
3. Approved time-frame for treatment
(DNA)
After how many days will the MTF administratively close out a referral due to a patient
not keeping it? - ANS-45 days
T/F
Can a patient waive their right to the ATC standard and opt for a later appointment? -
ANS-True, a patient can waive their rights
T/F
The MTF CANNOT refuse any specialty care offered within the MTF? - ANS-False, The
MTF has the right of First Refusal
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