IAHSS Advanced Officer Certification ACTUAL Questions and Answers Latest Solution 2023.

What is the primary role of a security officer in crime prevention? - ANSWER Reduce the opportunity for a person to commit a crime Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves what? - ANSWER Initiating some action to remove or reduce the risk What must be done about life safety deficiencies found in the hazard surveillance tour? - ANSWER Correct them immediately What is the purpose of crime analysis? - ANSWER Identify problems and develop strategies to reduce problems Which of the following is easier and more cost efficient for an institution? - ANSWER building in security systems during building design Healthcare facilities that provide _________ customer service motivate customers to tell others about these organizations - ANSWER excellant Process improvement in customer service can be measured how? - ANSWER Surveys, Monitoring performance, Bench marking, Service standards ________ can be an excellent way to measure customer service and improve performance. - ANSWER Feedback ________ is an element in improving customer service - ANSWER Identifying customers-Attitude-Communication-Training Communication is ___________ - ANSWER 93 percent body language, 7 percent words Which legal test takes into account neighborhood crime rates, industry standards, and the owner's experience at other locations? - ANSWER foreseeability The major source of premise liability in healthcare is from - ANSWER slips and falls Property owners have a ______ duty to maintain the property in a _____ condition. - ANSWER legal...reasonably safe Which of the following are elements necessary to establish negligence in a premise liability case? - ANSWER 1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury. Which of the following are examples of risks security officers should identify? - ANSWER Burned out lights-Breached fence lines-Slip and fall hazards Failure to conduct routine patrol can ultimately result in what? - ANSWER an increase in security spending K-9 patrol teams can be particularly effective in dealing with which situation? - ANSWER emergency department violence Bicycle patrol is which of these? - ANSWER faster than foot patrol and a vehicle in heavy traffic ______patrol contributes, more then any other method of patrol, to excessive socialization - ANSWER foot Security officers should have a valid driver's license if they are going to do what? - ANSWER all of the above A security officer responding to a crime scene should do what? - ANSWER Respond as quickly as possible, observing all safety practices. After arriving at a crime scene, what should the security officer do first? - ANSWER protect the scene from contamination Which of these is an example of factual evidence? - ANSWER physical evidence which of these should an officer follow to be able to testify that the evidence presented has merit? - ANSWER proper chain of custudy Why are initial information gathering and proper note-taking key to a successful investigation? - ANSWER They memorize information gathered at the scene from those involved They refresh your memory for later report writing purposes They are subject to discovery by the defense in a criminal case and thus can be subpoenaed When dealing with a personal-gain informant, what should the officer do? - ANSWER Document the officer's interaction with the informant