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OPERATIONS MANAGEMENT EXAM QUESTIONS AND ANSWERS VERIFIED #21
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OPERATIONS MANAGEMENT EXAM QUESTIONS AND ANSWERSVERIFIED #21
Which of the following OM decisions determines how a good or service is produced and
commits management to specific technology, quality, human resources, and capital
investments - correct answer Process and capacity design
The father of scientific management is - correct answer frederick W. Taylor
Which of the following is NOT a stakeholder? - correct answer competitors
A large percentage of the revenue of most firms is spent on which function? - correct
answer operations
Which of the following is NOT considered to be one of the three primary functions that
all rganizations perform? - correct answer Research and development
The economic activities that typically produce an intangible product are referred to as: -
correct answer Services
The person who believed that management must do more to improve the work
environement and processed so that quality can be improved was - correct answer w.
Edwards deming
Which activity is not an airline operations activity? - correct answer sales
What is the goal for mass customization? - correct answer the goal is to produce
customized products, whenever and wherever needed
Which of the following trends is NOT part of the exciting OM challenges currently facing
operations managers - correct answer local focus
Which does NOT contribute to OM - correct answer Unsystematic processing of data
The person who introduced standardized, interchangeable parts was - correct answer
eli whitney
Which appears to provide the best opportunity for increases in productivity - correct
answer Management
Which is an example od a "hidden" production function - correct answer transplanting a
liver
Which Operations function at a manuf. Facility strives for the efficient use of machines,
space, and personnel? - correct answer industrial engineering
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