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prostart exam study guideThe industry which is a combination of all the services that people need and will pay for
when away from home is called ___________ & _____________. - correct answer-travel
and tourism
True or False: Contract feeding & self-operators make up the noncommercial segment of the
hospitality field. - correct answer-
which type of restaurant requires quests to pay before they eat
FAST FOOD, CASUAL DINING, FINE DINING,
QUICK SERVICE,QUICK CASUAL - correct answer-quick service
Define networking - correct answer-
give an example of a manager showing empathy - correct answer-
define diversity as it applies to hiring someone - correct answer-
true or false: Communicating clearly and frequently is part of someone's personal
responsibility in a professional setting. - correct answer-true
What is a mission statement? - correct answer-
The knowledge, skills, attitudes, and behaviors a person shows while performing and
interacting with others is called: - correct answer-professionalism
List some examples of nonverbal communication. - correct answer-shaking your head,
making hand motions/gestures
How can a listener respectfully show a speaker that they agree? - correct answer-shake their
head, not interrupt them, say statements such as i understand and i agree
true or false: When writing, the purpose of an introduction is to summarize key points. -
correct answer-true
A collection of samples that highlights someone's interests, talents, contributions, and
studies is called a: - correct answer-
Give an example of an open-ended question you might be asked during a job interview. -
correct answer-What do you do in your free time? Why are you a hard worker? How do you
work with others?
What should an applicant do after a job interview? - correct answer-They should check in on
the job interview because it shows they care
, Indicate the range within the temperature danger zone where bacteria grow especially fast. -
correct answer-
Make this FALSE statement TRUE.
Preschool-aged children are at higher risk for foodborne illness because they do not have
strong appetites. - correct answer-
which foods most likely to become unsafe when time and temperature abused.
SLICED TOMATOES, BREAD, EGGS,
TREE NUTS, SHELLFISH, CUT MELONS - correct answer-
Where should chemicals be stored in a foodservice operation? - correct answer-
The 3 forms of food contamination are: - correct answer-cross contamination,
true or false: State and local health departments are responsible for enforcing food safety
regulations. - correct answer-
What are the 6 conditions that pathogens need to grow? - correct answer-
The MOST important part of personal hygiene for a food handler is: - correct
answer-washing their hands
When in continuous use, a work surface must be cleaned and sanitized at least every _____
hours. - correct answer-
which of the factors that affect a sanitizer's effectiveness.
TEMPERATURE, COLOR, BRAND NAME,
CONCENTRATION, ALTITUDE, CONTACT TIME - correct answer-
When should a manager EXCLUDE a food handler from working in the operation? - correct
answer-
Make this FALSE statement TRUE.
When using heat to sanitize, dishes must remain in contact with water at 171°F for at least
15 seconds. - correct answer-
What are some effective ways to deny pests access to an operation? - correct answer-
A food safety management system is designed to prevent: - correct answer-
What are scales used for in a receiving area? - correct answer-
Provide an example of cross-contamination. - correct answer-
Food must be thrown out after spending ___________ in
the temperature danger zone. - correct answer-
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