CPI Training Exam Test with Questions
all behavior is a form of communication - ️️ -True
The Directive Staff approach is a response to which Crisis Development Model behavior
level? - ️️ -Defensive
When a person is in a tension reduction, what is an appropriate response? - ️️ -Re-
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CPI Training Exam Test with Questions
all behavior is a form of communication - ✔️✔️-True
The Directive Staff approach is a response to which Crisis Development Model behavior
level? - ✔️✔️-Defensive
When a person is in a tension reduction, what is an appropriate response? - ✔️✔️-Re-
establish the relationship
Which of the following statements best describes rational detachment? - ✔️✔️-Remain
professional by managing your own behavior and attitude
Precipitation factors are underlying reasons for behavior - ✔️✔️-True
You can influence the crisis by controlling another persons attitude. - ✔️✔️-False
What is something to keep in mind when listening with empathy? - ✔️✔️-Give your
undivided attention
The Supportive Stance is managing your position, posture, and proximity in relation to
the person in crisis - ✔️✔️-True
Nonverbal communication includes which of the following? - ✔️✔️-Body Language
When a person asks a question you perceive as challenging (such as "Who do you
think you are?) the recommended response would be to_____ - ✔️✔️-Downplay the
challenge
Important points for limit settings are: - ✔️✔️-Being respectful, simple, and reasonable
The verbal escalation continuum is an expansion of which behavior level of the crisis
development model? - ✔️✔️-Defensive
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