Hardware Asset Management
Questions and Solutions | Grade A+
classes
✔️: default asset classes are hardware, software license, and consumable
Hardware Asset Management
✔️: the management of IT hardware assets; thne goals are to improve productivity, optimize
costs, provide financial reporting, and support decision making
Asset
✔️: anything that is capable of being owned or controlled to produce value and that is held
to have positive economic value
IT asset
✔️: a technology component (e.g., computer, router, switch) managed throughout its
lifecycle for value, cost, contractual compliance, and usage
Configuration Item
,✔️: used to track operational and relationship information; records that reference any
computer, device
IT asset management
✔️: stewardship of IT assets from planning through sunset
ITAM
✔️: a set of business practices that joins financial, contractual, procurement, and inventory
functions to support the lifecycle management and strategic decision-making for assets in an
IT environment; visibility to what you have, where it is, and how much it costs
IT Service Management (ITSM)
✔️: ITSM focuses on building and maintaining elements to create a network of services
IT service
✔️: delivers value by meeting a need or fulfilling a demand but minimizes exposure to
underlying costs and risks associated with delivering the service
IT Hardware Asset Lifecycle
, ✔️: there are 9 stages in the IT hardware asset lifecycle that follow the asset from planning
throuigh sunsetting:
1. Request
2. Procure
3. Receive
4. Stock
5. Deploy
6. Monitor
7. Support
8. Move, add, and change
9. Dispose
Capability Blueprint
✔️: Tier 4- Strategic conformance
Tier 3- Operational integration
Tier 2- Practical management
Tier 1- Trustworthy data
How is HAM different from ITSM Asset Management?
✔️: HAM builds upon the existing ITSM Asset Management capabilitiies
Questions and Solutions | Grade A+
classes
✔️: default asset classes are hardware, software license, and consumable
Hardware Asset Management
✔️: the management of IT hardware assets; thne goals are to improve productivity, optimize
costs, provide financial reporting, and support decision making
Asset
✔️: anything that is capable of being owned or controlled to produce value and that is held
to have positive economic value
IT asset
✔️: a technology component (e.g., computer, router, switch) managed throughout its
lifecycle for value, cost, contractual compliance, and usage
Configuration Item
,✔️: used to track operational and relationship information; records that reference any
computer, device
IT asset management
✔️: stewardship of IT assets from planning through sunset
ITAM
✔️: a set of business practices that joins financial, contractual, procurement, and inventory
functions to support the lifecycle management and strategic decision-making for assets in an
IT environment; visibility to what you have, where it is, and how much it costs
IT Service Management (ITSM)
✔️: ITSM focuses on building and maintaining elements to create a network of services
IT service
✔️: delivers value by meeting a need or fulfilling a demand but minimizes exposure to
underlying costs and risks associated with delivering the service
IT Hardware Asset Lifecycle
, ✔️: there are 9 stages in the IT hardware asset lifecycle that follow the asset from planning
throuigh sunsetting:
1. Request
2. Procure
3. Receive
4. Stock
5. Deploy
6. Monitor
7. Support
8. Move, add, and change
9. Dispose
Capability Blueprint
✔️: Tier 4- Strategic conformance
Tier 3- Operational integration
Tier 2- Practical management
Tier 1- Trustworthy data
How is HAM different from ITSM Asset Management?
✔️: HAM builds upon the existing ITSM Asset Management capabilitiies
